Customer Service Representative I at US Med-Equip in FL Orlando - Orlando, FL 32819

Job description

• Join our life-saving mission! Become part of a fast-growing healthcare company, helping deliver essential medical equipment to healthcare institutions. As a Customer Service Representative, you will work with operations and the sales team to provide excellent customer service to our hospital partners.

Responsibilities

• • Carefully load, secure, and transport life-saving medical equipment and supplies to support clinicians in healthcare institutions
• • Safely drive and maintain company vehicles
• • Help service, ship, and receive equipment in branch warehouse
• • Provide professional customer service to hospital contacts, listening and responding to their patient and equipment needs
• • Maintain a neat appearance, including wearing a company uniform
• • Adhere to the operations process, including quality management system standards
• • Coordinate daily with local sales representative and other company team members on equipment orders and delivery, planning and support to healthcare partners
• • Participate in business planning and professional development sessions
• • All other duties as assigned

Requirements

• Qualifications
• •Ability to provide excellent customer service to professionals in the healthcare industry
• •Ability to use our company portal daily to manage equipment maintenance orders and deliveries
• •Ability to work multiple shifts, including on-call as needed
• •Able to read and write in English and perform math calculations
• •Able to work unsupervised
• •Excellent communication skills
• •Lift up to 75 lbs. and push/pull up to 150 lbs
• .•Ability to pass a DOT certification/physical
• •High School Graduate or equivalent
• •Valid driver’s license and good driving record for the past 3 years

Skills

Required

• Able to work unsupervised
• Excellent communication skills