Customer Service Representative I at US Med-Equip in WI Milwaukee - Waukesha, WI 53186
- Company: US Med-Equip
- Location: WI Milwaukee - Waukesha, WI 53186
- Posted: Sep 19, 2026
- Type: Full-time
Overview
Position Type Full Time Job Shift Any Shift Education Level High School Travel Percentage Road Warrior Category Delivery Technician Customer Service Representative I Join our life-saving mission! Become part of a fast-growing healthcare company, helping deliver essential medical equipment to healthc…
Job description
- Position Type
- Full Time
- Job Shift
- Any Shift
- Education Level
- High School
- Travel Percentage
- Road Warrior
- Category
- Delivery Technician
- Customer Service Representative I
- Join our life-saving mission! Become part of a fast-growing healthcare company, helping deliver essential medical equipment to healthcare institutions. As a Customer Service Representative, you will work with operations and the sales team to provide excellent customer service to our hospital partners.
Responsibilities
- • Carefully load, secure, and transport life-saving medical equipment and supplies to support clinicians in healthcare institutions
- • Safely drive and maintain company vehicles
- • Help service, ship, and receive equipment in branch warehouse
- • Provide professional customer service to hospital contacts, listening and responding to their patient and equipment needs
- • Maintain a neat appearance, including wearing a company uniform
- • Adhere to the operations process, including quality management system standards
- • Coordinate daily with local sales representative and other company team members on equipment orders and delivery, planning and support to healthcare partners
- • Participate in business planning and professional development sessions
- • All other duties as assigned
Requirements
- Qualifications
- •Ability to provide excellent customer service to professionals in the healthcare industry
- •Ability to use our company portal daily to manage equipment maintenance orders and deliveries
- •Ability to work multiple shifts, including on-call as needed
- •Able to read and write in English and perform math calculations
- •Able to work unsupervised
- •Excellent communication skills
- •Lift up to 75 lbs. and push/pull up to 150 lbs
- .•Ability to pass a DOT certification/physical
- •High School Graduate or equivalent
- •Valid driver’s license and good driving record for the past 3 years
Skills
Required
- Able to work unsupervised
- Excellent communication skills