Receptionist at Community First Credit Union | Wisconsin in Neenah, WI

Job description

• As a Receptionist, you will provide a WOW experience to our members, serving as the first point of contact for people coming into the branch, while handling incoming phone calls and prioritizing other responsibilities. If you believe that a smile and warm welcome can change someone's day, and have an affinity for providing exceptional service while staying organized and directing traffic - this might be the right position for you. Play a crucial role for Community First, as part of a fun branch team that is dedicated to making a difference!

Responsibilities

• Provide outstanding, quality service to external and internal members
• Manage branch traffic by promptly greeting members, determining their needs, and directing them to the person who can best serve those needs
• Take initiative to ensure members are served quickly and to assist members with problems
• Answer phones quickly and professionally and direct calls to the proper destination
• Record and distribute telephone or in-person messages
• Assist with check order processing and contact members when checks are received

Requirements

• A high school diploma or equivalent
• At least one year of related experience
• Excellent listening ability and verbal communication skills
• Familiarity with Microsoft office suite
• Passion for providing outstanding service to our members

Skills

Required

• Familiarity with Microsoft office suite

Benefits

• A comprehensive benefits package
• An amazing pension program
• Competitive compensation
• Generous paid time off
• Day time hours
• A commitment to work/life balance and community service