Operations Hire Ahead - Card Services at ICCU in Chubbuck, ID
- Company: ICCU
- Location: Chubbuck, ID
- Posted: Sep 19, 2026
- Type: Full-time
- Experience: 3+ years
Overview
Performs various card, P2P and ATM maintenance, and member support duties by assignment. Ensures member satisfaction through courteous, accurate, and efficient service. Completing card, P2P and ATM maintenance requests, and forms from ICCU team members
Job description
- Performs various card, P2P and ATM maintenance, and member support duties by assignment. Ensures member satisfaction through courteous, accurate, and efficient service.
Responsibilities
- Completing card, P2P and ATM maintenance requests, and forms from ICCU team members
- Interpreting and keying system exceptions related to card accounts
- Process card disputes
- Answering phone calls and emails
- Assisting with projects as needed
- Helping maintain a secure, PCI compliant environment
- Additional duties as assigned
Requirements
- Bachelor's degree preferred. 0-3 years' experience preferred. Excellent math skills and computer knowledge. Good communication and interpersonal skills. Ability to always maintain the confidentiality of Credit Union and member records.
- Must be eligible for membership at ICCU to obtain employment.
Skills
Required
- Excellent math skills
- Computer knowledge
- Ability to maintain confidentiality
- Logical, process-oriented thinker
- Natural sense of urgency
- Good client-handling skills
- Manual dexterity
- Ability to sit for extended periods
- Ability to lift 20-40 pounds
- Ability to perform repetitive motions
- Ability to reach keyboards
- Ability to operate basic office machines