Customer Service Associate at Wawa, Inc. in Store 8615 - Richmond, VA 23060
- Company: Wawa, Inc.
- Location: Store 8615 - Richmond, VA 23060
- Posted: Sep 19, 2026
- Type: Part time
- Salary: $15.00 - $18.75 per hour
- Visa sponsorship available
Overview
As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.
Job description
- As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.
Responsibilities
- Greet and engage with customers to ensure their needs are met both quickly and courteously.
- Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized.
- Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
- Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
- Help keep our stores clean and safe by following all established policies, procedures, and guidelines.
- Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.
Requirements
- Great communication and customer service skills.
- Ability to thrive in a fast-paced environment and multitask like a pro.
- Must be 16+ years old with reliable transportation.
- Enjoy working in a team environment.
Skills
Required
- Enjoy working in a team environment.
Benefits
- We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to additional benefit and wellness programs.
- Eligibility for Wawa Benefits is defined under the terms of the plan(s)
- The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.