Audi Rancho Mirage Automotive Service Advisor at indiGO Auto Group in Rancho Mirage, CA
- Company: indiGO Auto Group
- Location: Rancho Mirage, CA
- Posted: Sep 19, 2026
- Type: Full-time
- Salary: $65,000 - $250,000 per year
- Experience: 5+ years
Overview
indiGO Auto Group's Audi Rancho Mirage dealership is seeking a full-time Service Advisor to join our state-of-the-art facility. This is a great opportunity to work for an exciting company in a fast-paced environment. Here is what an ordinary day of work may look like:
Job description
- indiGO Auto Group's Audi Rancho Mirage dealership is seeking a full-time Service Advisor to join our state-of-the-art facility. This is a great opportunity to work for an exciting company in a fast-paced environment.
Responsibilities
- Here is what an ordinary day of work may look like:
- Greet customers and carefully record the customer’s concerns to generate an accurate work order.
- Track the status of open repair orders during the day keeping both the customers and dispatcher updated with approvals and delays.
- Obtain the training necessary to know what is covered under warranty for each franchise.
- Perform regular and scheduled contacts with previous customers and make appointments for maintenance items.
- Make sure all customers have been notified when ordered parts arrive and schedule an appointment to have the work done.
- Close tickets and notify customers when their vehicles are ready for pickup.
- Explain repair order charges to customers and promptly notify the service manager of any customer service problems.
- Strive to meet management’s metrics for sales per repair order, total gross profit, repair orders per day, and customer satisfaction scores.
Requirements
- Minimum of 5 years’ experience in a service advisor role strongly preferred.
- Proven track record of CSI and sales history, preferably with a luxury dealership
- Excellent verbal and math skills. These skills may be tested and evaluated.
- Ability to be insured to operate a motor vehicle.
Skills
Required
- Excellent verbal skills
- Math skills
Benefits
- Opportunity to work in a cohesive and supportive team environment
- Comprehensive insurance plans - medical, dental, vision, life insurance, health savings account, and flexible savings account
- 401(k) plus match
- Unlimited professional training opportunities
- Paid vacation days, sick days, and holidays
- Opportunity for advancement in a growing company
- Brand new, state-of-the-art facilities and equipment
- Employee will be compensated through a combination of hourly pay and commissions/ bonuses, which will vary based on productivity.
About indiGO Auto Group
indiGO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. indiGO Auto Group is an industry thought leader representing 30 timelessly modern franchised dealerships in eight US markets, including Houston, TX, Rancho Mirage, CA, Palm Springs, CA, Riverside, CA, Marin, CA, Redwood City, CA, St. Louis, MO, San Francisco, CA, Sugar Land, TX, Fort Collins, CO, and most recently Little Rock, AR. indiGO represents the very best in automotive brands: Aston Martin, Audi, Bentley, BMW, Ferrari, Genesis, Hyundai, Jaguar, Lamborghini, Land Rover, McLaren, Mercedes-Benz, Porsche, Rolls-Royce, Rimac, and Volkswagen. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Each of our dealerships work as a team, and our team strives to be the best for our customers. indiGO is proud to represent the best in luxury automotive brands as well as the best people – come and join us today!