Cloud Operations Co-op 2027 at MegazoneCloud Global in Rochester, NY
- Company: MegazoneCloud Global
- Location: Rochester, NY
- Posted: Sep 19, 2026
- Type: Internship
- Salary: Hourly $24 – $26 per hour • Offers Equity
Overview
Application Work a real ticket queue alongside a mentor engineer — access requests, monitoring changes, inventory and tagging clean-up — owned end to end. Run scheduled health checks, patching windows and backup verification with an engineer.
Job description
- Application
Responsibilities
- Work a real ticket queue alongside a mentor engineer — access requests, monitoring changes, inventory and tagging clean-up — owned end to end.
- Run scheduled health checks, patching windows and backup verification with an engineer.
- Pull cloud cost and usage reports and flag waste; help build the savings case.
- Write and improve runbooks and knowledge-base articles the whole team uses.
- Build one automation — a script or dashboard — that removes a recurring manual task.
- Second-block co-ops go further: incident response, migration support, and Terraform contributions under review.
Requirements
- Required: enrolled in Computing & Information Technologies, Information Sciences, Computer Science, Computer Engineering, Cybersecurity, Networking & Systems Administration, Software Engineering, MIS or similar; at least one year of study completed, including coursework in programming, networking, operating systems or databases; comfortable at a command line and willing to learn Linux; clear written English; dependable and detail-oriented — in operations, following the procedure and recording what you did matters more than being clever; willing to ask for help early rather than guess on a production system.
- Helpful, not required: any hands-on cloud exposure at all, including a free-tier account or a class lab; scripting in Python, Bash or PowerShell; a home lab, help-desk job or anything you kept running for someone else; AWS Cloud Practitioner or CompTIA; Korean language ability.
Skills
Required
- Comfortable at a command line
- Willing to learn Linux
- Clear written English
- Dependable and detail-oriented
- Willing to ask for help early
Preferred
- Hands-on cloud exposure
- Scripting in Python, Bash or PowerShell
- Home lab or help-desk experience
- Korean language ability
Benefits
- Our Product is Our People: We live by this. We invest in people who invest in themselves. Your growth is our growth.
- True Servant Leadership: Our CTO leads with a "force multiplier" philosophy. Management is here to empower you and clear roadblocks, not to micromanage. We won't ask you to do anything we're not willing to do ourselves.
- Flat Organization, Real Impact: Your voice and designs will directly shape our technical roadmap and our clients' success. You'll work on the latest tech to solve real problems.
- A "Learn-from-it" Culture: We're moving fast and building new things. We believe mistakes are learning opportunities, not failures.
- We seek diverse talent who are ready to make an immediate impact. We believe that innovation thrives when teams are built with a variety of backgrounds, experiences, and perspectives. If you are excited by this mission, we encourage you to apply, even if your experience doesn't perfectly match every qualification listed.
About MegazoneCloud Global
What we do Megazone US is a cloud Managed Service Provider. Companies hand us the cloud environments that run their business — applications, databases, networks — and we keep them running, secure and affordable across AWS, Azure and Google Cloud. In practice that means: monitoring customer systems 24x7 and responding to alerts; patching, backups and tested restores; reviewing accounts against security baselines and supporting audits such as SOC 2; analysing cloud bills and cutting waste (FinOps); automating repetitive work with scripts and infrastructure-as-code; and explaining all of it clearly to the customer. Our parent company is Korean and our customers are global, so you also see how a real follow-the-sun operation runs.