Remote Customer Success Advisor at Hope’s Global Getaways in Olathe, Kansas, United States
- Company: Hope’s Global Getaways
- Location: Olathe, Kansas, United States
- Posted: Sep 19, 2026
- Type: Full-time
- Salary: $35,000.00 - 40,000.00 (US Dollar)
Overview
We are looking for a reliable and service-focused Remote Customer Success Advisor to assist clients with planning and organizing their travel experiences. In this work-from-home role, you will help travelers research destinations, coordinate reservations, and ensure that all trip details are arrange…
Job description
- We are looking for a reliable and service-focused Remote Customer Success Advisor to assist clients with planning and organizing their travel experiences. In this work-from-home role, you will help travelers research destinations, coordinate reservations, and ensure that all trip details are arranged accurately.
- This position is ideal for individuals who enjoy providing excellent customer support, are detail-oriented, and can manage responsibilities independently in a remote environment. You will play an important role in helping clients create smooth and memorable travel experiences from the planning stage through confirmed bookings.
Responsibilities
- Assist clients with developing customized travel itineraries based on their preferences and budgets
- Research and evaluate travel options including flights, hotels, cruises, and activities
- Compare choices and confirm reservations using approved booking platforms
- Provide accurate travel information and helpful destination recommendations
- Communicate clearly and professionally with clients through phone, email, and messaging tools
- Manage booking updates, itinerary adjustments, and customer service requests
- Maintain organized client records and reservation documentation
- Participate in training programs, team meetings, and ongoing professional development
Requirements
- Strong written and verbal communication skills
- Excellent attention to detail and organizational abilities
- Basic computer skills and comfort using online systems
- Reliable high-speed internet access
- Ability to work independently and manage time effectively
- Must be 18 years of age or older
- Legal authorization to work in the United States, United Kingdom, Mexico, Australia, or Spain
- Professional English communication skills
Skills
Required
- Reliable high-speed internet access
Benefits
- Fully remote work opportunity
- Flexible scheduling options
- Comprehensive onboarding and ongoing training
- Access to incentive programs and travel-related perks
- Supportive and collaborative remote team environment
- Opportunities for growth within the travel industry