Program Manager- Adults Services at Pacific Coast Community Resources in Courtenay, BC, Canada

Job description

• At Pacific Coast Community Resources, we have provided personalized services to people living with diverse abilities since 1990. Today we offer our services throughout many communities in the Lower Mainland, Vancouver Island, the Okanagan, and the Kootenays. We offer a wide range of dynamic and comprehensive programs and are committed to:
• The values and principles of inclusive community living
• Providing person-centered services that respect the person’s choice and dignity
• Ensuring cultural diversity and lifestyle choices are recognized and incorporated when developing supports
• Empowering people with disabilities to live the life they envision
• As our Program Manager, you will use your expertise to make a significant contribution to the people, caregivers, and communities we serve. Through a family-centred approach, you will provide support in a safe home environment to people who may present complex behaviours, as well as people with diverse abilities. Your natural ability to care for others, working both independently and collaboratively as a member of a multidisciplinary team, will allow you to influence your team’s success.

Responsibilities

• Monitor program delivery, planning, and organizational leadership
• Act as a community liaison and coordinate special projects as assigned
• Report to the Regional Manager and Directors
• Demonstrate ability to manage and supervise multi/interdisciplinary teams using strong interpersonal, communication, organizational and conflict resolution skills
• Manage multiple projects with a high level of confidentiality, diplomacy and professionalism
• Use sound judgment and be able to perform well under pressure to meet strict deadlines
• Conceptualize new programs and services and experience in planning, organizing, directing, and implementing community-based activities and programs in a collaborative manner
• Provide services in a manner that supports and reflects positive cultural practices
• Use highly developed communication skills, both oral and written
• Recruit, provide orientation to, schedule and evaluate personnel
• Provide direction, guidance and support for team members to manage conflict openly and constructively
• Schedule and attend staff meetings and attend and participate in other meetings as required
• Maintain an attitude of caring, respect and optimism for families, representatives and community members
• Ensure the home is maintained in a neat and clean state at all times

Requirements

• A degree in one of the humanities, social sciences or related field with educational preparation for the role of manager/administrator
• Minimum 3 – 5 years experience in a health management role required
• *other combinations of education and experience may be considered*
• Knowledge of and or experience working within a unionized environment
• Knowledge of Aboriginal Operational Practice Standards and Indicators
• Knowledge of provincial, federal, and Indigenous organizations
• Standard First Aid with CPR certificate
• Knowledge of seizure and diabetes management
• Possess a satisfactory physician’s assessment of fitness to work
• Satisfactory criminal record and clearance
• A belief in the humanity of all people

Skills

Required

• Standard First Aid with CPR certificate

Benefits

• On-the-job training including MANDT, JOHS, Diversity and Inclusion, Medication Safety,
• Confidentiality and Privacy, Trauma-Informed Practice, First Aid and CPR re-certification
• Competitive Salary of $ 69,000- 90,000/ Year
• Comprehensive Medical, Dental, and Vision care benefits package.
• Career development opportunities
• An inclusive, supportive work environment and community involvement
• A caring, fun, ambitious and supportive team