Inventory & Supply Chain Operations Specialist at Catch Creation, LLC in China

Responsibilities

• Monitor and manage inventory levels across all fulfillment locations.
• Forecast inventory requirements based on sales trends, lead times, seasonality, and inbound shipment schedules.
• Create and maintain replenishment plans to prevent stockouts and excess inventory.
• Coordinate inbound and outbound shipments to maintain optimal stock levels.
• Ensure out-of-stock SKUs are promptly deactivated across all sales channels to prevent overselling.
• Coordinate with Management, Marketing, and Development teams to manage product activation/deactivation.
• Reactivate SKUs immediately upon confirmed stock replenishment.
• Validate system inventory feeds to ensure accurate stock availability is reflected online.
• Reconcile inventory counts across OMS, WMS, ERP, and third-party sales platforms.
• Investigate and resolve discrepancies between internal systems and 3PL warehouses.
• Partner with 3PL providers to validate stock adjustments, damages, returns, and transfer variances.
• Maintain accurate inventory records to support financial reporting and operational planning.
• Act as the central point of contact between Executives, Operations, Marketing, Customer Service, Finance, and Development teams regarding inventory status.
• Communicate inventory risks, stockouts, delays, and replenishment timelines to stakeholders.
• Support marketing campaigns by validating product availability prior to launch.
• Collaborate with developers to ensure proper system integrations and inventory sync functionality.
• Track inbound shipments from suppliers and monitor estimated arrival dates.
• Report shipment status updates to internal stakeholders.
• Identify and escalate potential delays or disruptions.
• Maintain shipment logs and documentation for operational visibility.
• Generate regular inventory health reports (stock levels, aging inventory, sell-through rates).
• Monitor KPIs such as stockout rate, inventory accuracy %, backorder rate, and fulfillment performance.
• Provide data-driven insights to improve inventory efficiency and reduce discrepancies.

Requirements

• Experience
• 2–4 years of experience in inventory operations, supply chain coordination, fulfillment, or logistics
• Proven experience managing inventory across multiple systems (e.g., OMS, WMS, ERP, ecommerce platforms)
• Experience working with third-party logistics providers (3PLs) and distribution centers
• Hands-on experience with inventory reconciliation and discrepancy resolution
• Technical Skills
• Strong proficiency in Excel or Google Sheets (pivot tables, lookups, inventory modeling, basic forecasting)
• Experience with ERP, OMS, and/or WMS systems
• Understanding of inventory forecasting principles and replenishment planning
• Familiarity with ecommerce inventory flows and SKU lifecycle management
• Analytical & Operational Skills
• Strong analytical skills with the ability to interpret sales data and forecast inventory needs
• High attention to detail with a track record of maintaining inventory accuracy
• Ability to proactively identify stock risks (stockouts, overselling, excess inventory) and implement solutions
• Strong organizational skills with the ability to manage multiple SKUs and shipments simultaneously
• Communication & Collaboration
• Experience working cross-functionally with operations, marketing, finance, and technical teams
• Strong written and verbal communication skills
• Ability to communicate inventory risks, shipment delays, and discrepancies clearly to stakeholders
• Experience in ecommerce, DTC, or multi-channel retail environments
• Experience in fast-paced or high-growth companies
• Familiarity with international shipping and inbound freight coordination

Skills

Required

• Strong analytical skills
• High attention to detail
• Strong organizational skills
• ERP systems
• OMS systems
• WMS systems
• Ecommerce platforms