Customer Service Associate (HELE Salt Lake | Full-Time) at Par Pacific Holdings, Inc. in O'ahu, Honolulu, Hawaii
- Company: Par Pacific Holdings, Inc.
- Location: O'ahu, Honolulu, Hawaii
- Posted: Sep 19, 2026
- Type: Full-time
- Salary: $17.15 - $21.15 Hourly
Overview
Howzit! We are Par Pacific Holdings, Inc., voted Ho’okela Awards 2024 Retail Team of the Year and ranked #1 for 2023 on Hawaii Business magazine's Top 250 list of the state's largest companies by revenue. This position, in one of our HELE convenience stores, is a great place to set out on a career p…
Job description
- Howzit! We are Par Pacific Holdings, Inc., voted Ho’okela Awards 2024 Retail Team of the Year and ranked #1 for 2023 on Hawaii Business magazine's Top 250 list of the state's largest companies by revenue.
- This position, in one of our HELE convenience stores, is a great place to set out on a career path. Our retail vision is Super Fast, Crazy Clean, Always Kind. We seek to provide both fuel, food and other conveniences to our local Hawaiian community. We welcome and encourage collaborative innovation from our employees, and you'll become part of a team that embodies heart, integrity, creativity, and respect.
Responsibilities
- Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump.
- Accurately ring up all sales on POS system, comply with all cash handling procedures including other payment types for products sold.
- Responsible for all cash and other forms of tender, (e.g. coupons, credit card transactions).
- Comply with company policies and store procedures, including all safety and environmental policies and procedures.
- Responsible for receiving, stocking & organizing merchandise.
- Assist in maintaining proper inventory levels and shift audits.
- Adopt, comply with, and participate in all safety programs and trainings, attend mandatory job-related meeting/trainings as needed.
- Perform cleaning duties necessary to maintain site cleanliness inside and out, and basic upkeep and/or cleaning of all equipment on the site.
- Assist with identifying equipment problems and report as needed.
- Perform all duties with minimal supervision, and may be required to work flexible hours, attend job-related meetings and other duties as assigned.
- Note: This description is intended to give you a general overview of the position. Additional responsibilities and opportunities may be identified based on current business needs.
Requirements
- To meet the basic qualifications for this role you will be at least 21 years of age or older and have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.
- High School Diploma or GED preferred.
- Experience in retail sales and handling cash preferred.
- Perform basic math accurately.
- Ability to communicate in English (orally and in writing), including proficient telephone communication skills.
- Ability to work various shifts as scheduled, and arrive on time.
- Ability to work with equipment, tools and materials as required.
- Ability to perform essential duties and work in the conditions as described.
Skills
Required
- Perform basic math accurately
Benefits
- Full-time employees (and their families) are offered medical (with prescription), dental, vision, voluntary critical illness, accident, life/AD&D insurance, Health Savings Account, Flexible Spending Account, and an Employee Assistance Program. Employees can enroll in our company’s 401k plan and are able to purchase company stock at discounted prices. Employees will also be granted 40 hours of vacation starting the first day after their 1-year anniversary date. Thereafter, they will accrue vacation bi-weekly based upon years of service. Employees have seven paid holidays throughout the calendar year.
About Par Pacific Holdings, Inc.
We're part of a corporation, which has a presence in Texas, Hawaii, Montana, Wyoming, Washington, and Idaho. This position, in one of our HELE convenience stores, is a great place to set out on a career path in our organization that could lead to Senior Customer Service Associate, Assistant Store Manager, Store Manager, Retail Area Manager, Operations, Marketing and/or Logistics. Our Retail Operations We own and operate 90+ retail locations in Hawaii under the HELE brand and 30+ retail locations in Washington and Idaho under the nomnom brand. Our Headquarters Par Pacific Holdings, Inc., based in Houston, Texas, owns, manages, and maintains interests in energy and infrastructure businesses. We are a growing energy company focused on renewable and conventional fuels in the Western United States. Par Pacific also owns 46% of Laramie Energy, LLC, a natural gas production company with operations and assets concentrated in Western Colorado. Our common stock is publicly traded on the NYSE under the trading symbol "PARR". Our Refineries and Logistics Operations We own and operate refineries in Hawaii, Montana, Washington, and Wyoming, with total operating throughput capacity of over 219 Mbpd. Par Pacific owns and operates one of the largest energy networks in Hawaii with 94,000 bpd of operating refining capacity, a logistics system supplying the major islands of the state and 90 retail locations. In the Pacific Northwest and the Rockies, Par Pacific owns and operates 125,000 bpd of combined refining capacity and related multimodal logistics systems.