Breakfast Server/ Barista at Courtyard Banner Elk in Sugar Mountain, NC

Job description

• Position Summary: The Server provides fast, friendly and efficient service by suggestively selling menu items, taking orders and ensuring guests receive great service throughout their meal and collecting payment.

Responsibilities

• Greet guests, explains menu items/specials using concise and descriptive language
• Listens and responds to guest’s needs
• Suggestively sells menu items to include appetizers, drinks, entrees and desserts
• Promptly and accurately relays guest orders to kitchen staff
• Picks up and delivers orders to appropriate guests within prescribed time limits, ensuring accuracy of the order
• Returns to the table throughout the guest’s visit to ask if they are satisfied, check for refills, clear items as needed from the table and deliver guest check when appropriate
• Assist bartenders or other servers as needed
• Performs side duties such as cleaning, rolling silverware, setting tables, sweeping, etc
• Maintains restaurants/station in a clean and presentable manner at all times
• Complies with all health and safety regulations

Requirements

• Two years’ experience as server in hotels, restaurants, or related fields
• Prior experience as server, busser, runner, host(ess) preferred
• Front of House proficiency
• Proficient in POS Systems, Aloha, Micros, etc or similar computer applications
• Certifications as required by Federal, State, or Local agencies
• ServSafe, TIPS Certification preferred or ability to obtain
• Minimum High school diploma, GED or equivalent
• Pre-employment background check required.
• EEO/D/V

Skills

Required

• Front of House proficiency

Benefits

• We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.