Senior Manager, Financial Operations at Solink in Canada

Job description

• Application
• Senior Manager, Financial Operations
• Level: M3
• Location: Remote | Canada
• Reports To: Jason Hunt | Director, Accounting
• Type: Permanent | Full-Time
• We're looking for a Senior Manager, Financial Operations to lead our Procure-to-Pay (P2P) and Order-to-Cash (O2C) functions. This role owns the end-to-end processes of vendor payments, employee expense management, customer invoicing, and collections — critical functions given our hardware-enabled SaaS model, where hardware fulfillment, inventory-related vendor payments, and recurring SaaS billing all intersect. You'll report to the Director of Accounting and manage a team responsible for these processes across our global organization.

Responsibilities

• Procure-to-Pay
• Oversee the full P2P cycle: purchase orders, vendor invoice processing, approvals, and payment runs.
• Manage vendor relationships and resolve escalated payment or billing disputes.
• Ensure proper controls and approval workflows are in place and followed across all entities.
• Oversee employee expense reimbursement processes and policy compliance.
• Partner with FP&A and Accounting on accrual accuracy for open POs and unbilled receipts.
• Order-to-Cash
• Oversee the full O2C cycle: customer invoicing, collections, cash application, and dispute resolution.
• Monitor AR aging and drive collections efforts to minimize DSO (days sales outstanding).
• Help drive invoice process improvements through automations.
• Ensure invoicing accuracy for both hardware shipments and recurring SaaS subscription billing.
• Partner with Sales and Legal on contract terms that impact billing and collections.
• Support customer credit risk assessment.
• Leadership & Cross-Functional
• Manage, coach, and develop the P2P and O2C team members.
• Partner with the Tax & Treasury Specialist to provide accurate, timely inputs (AP/AR timing) for short-term cash flow forecasting.
• Partner with Accounting on month-end close activities related to AP/AR, ensuring accurate cutoff.
• Identify and lead process improvement and automation initiatives across P2P and O2C workflows.
• Maintain and enforce internal controls across both functions.
• Report on key operational metrics (DSO, DPO, aging, exception rates) to finance leadership.

Requirements

• Must-Have
• Bachelor's degree in Accounting, Finance, or Business.
• 5-8 years of experience in accounting or finance operations, including at least 1-2 years in a supervisory capacity.
• Strong understanding of P2P and O2C processes and controls.
• Experience managing AP and AR functions.
• Experience leading systems or process automation projects in AP/AR.
• Strong ERP experience (e.g., NetSuite).
• Proven ability to manage, coach, and develop a team.
• Strong analytical skills, with comfort reporting on operational KPIs.
• Excellent communication and vendor/customer relationship management skills.
• Comfortable using AI tools to support invoice processing review, collections prioritization, and reporting automation.
• Candidates must undergo a criminal records check upon hire;
• Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;
• Be willing to comply with Solink’s own security policies and standards.
• Experience in a hardware-enabled SaaS or hybrid hardware/software business.
• Experience with multi-entity, multi-currency P2P/O2C operations.
• Experience with billing/collections tools.

Skills

Required

• Experience managing AP and AR functions
• Strong ERP experience (e.g., NetSuite)
• Strong analytical skills
• Comfortable using AI tools

Benefits

• We’re not just building tech - we’re building a place where great people do great work.
• Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.
• Meaningful equity: Every full-time, permanent employee has a stake in our growth.
• Comprehensive benefits: Fully paid health & dental (no waiting period) + $500 health spending account.
• Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs.
• Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.
• Candid culture: Clear expectations, honest feedback, and no politics.
• Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun.
• At Solink, we’re committed to a simple and transparent approach to compensation. Pay is determined based on several factors, including your location, experience, job-related skills, and how you demonstrate them throughout the interview process. We make compensation decisions thoughtfully, with a focus on fairness, internal equity, and the impact you’ll have in this role.
• The salary range for this role is $$130,000 - $150,000CAD.
• We determine compensation based on the experience, skills, and impact you bring to the role.