Sales Account Manager at Bruker in SG-Buona Vista

Job description

• Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.
• Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.
• Please visit www.bruker.com.
• As an important member of BNSM Sales Team, the Sales Account Manager will manage and lead all sales activities for the strategic accounts and other regional accounts in Singapore and Southeast Asia. Located in Singapore, the Sales Account Manager will work closely with new and existing customers to address their AAFM, X-ray, WLI and Mask Repair needs. Bruker AAFM, X-ray, WLI and Mask Repair products are used in a wide range of applications within the largest semiconductor manufacturers in the world. Our customers’ reputations and success depend on our passion for solving their most complex measurement and monitoring problems. This individual must be a proven semiconductor equipment sales executive with demonstrated experience in exceeding quota and leading account penetration activities while selling complex solutions to engineering, manufacturing, and development teams.

Responsibilities

• Develop key account strategies for product promotion and sale of AAFM, X-ray, WLI and Mask Repair equipment within assigned business territory.
• Meet or exceed all quarterly objectives for assigned accounts & territories
• Develop and maintain effective relationships with the customer at all levels of buying influence. Continually manage communication with the customer to further strengthen the relationships and ensure customer satisfaction.
• Develop key relationships (at all appropriate levels) within strategic accounts. Profile, call-on, and develop relationships with key executives (Directors, VPs, etc.)
• Provide accurate and timely forecasts along with the ability to maintain a significant opportunity pipeline to assure success and on-going sales growth at the key account(s).
• Develop detailed knowledge of the customers within the territory.
• Develop and execute strategic and tactical sales plans for short- and long-term objectives
• Evaluate and champion emerging and strategic accounts for BNSM Division.
• Assure the highest level of customer engagement and support from BNSM resources in sales, field applications engineering, marketing, inside sales, customer service, etc.
• Coordinate with product marketing on the development of short-term and long-term sales strategies, product introductions, new products and features, etc.
• Plan & execute annual Technology Roadmap Meetings (TRM) at our key accounts to include customer executives as well as Bruker executives.
• Establish and manage relationships with cross functional departments within BNSM Div. for product fulfillment, customer service, pricing, etc.
• Provide timely information on competitive activities within the region and overall marketplace
• Oversee the regional weekly sales reporting processes and present information to the Sales Director
• Use SalesForce.com as a sales tracking and forecasting tool
• Travel requirements are approximately 30-50% of the work time.

Requirements

• Very strong interpersonal skills and ability to interface with internal and external customers and support groups within Bruker
• Highly organized with solid time management & strong multitasking skills
• Strong communication skills, both written and verbal
• Prior experience in semiconductor capital equipment is a must
• Knowledge and experience in the markets served by Bruker is desirable
• Strong technical background - able to understand the problems that our customers are trying to solve, understanding the customer’s current and future metrology requirements, and able to recommend new metrology opportunities to Bruker.
• B.S. or above with a minimum of 10 years work experience in a multi-tiered, technical selling environment, including but not limited to the selling of both software and hardware products
• At least 5 years of demonstrated progressive management experience in a multi-tiered, technical selling environment, including but not limited to the selling of both software and hardware products

Skills

Required

• Very strong interpersonal skills
• Strong technical background