Principal Product Manager - Point of Sale Payments at GoDaddy in United States

Job description

• Join our team
• GoDaddy Payments helps small businesses and power sellers get paid, in person and online. Our Point of Sale line — Smart Terminal Duo, Flex, and Pro — gives merchants a fast, reliable, trusted way to take payments across the counter, and it spans hardware, operating systems, and payments infrastructure. This team owns that entire device stack: the physical fleet, the OS that runs on it, and the checkout experiences merchants and their customers use every day. We work closely with hardware engineering, OS and firmware teams, ODM/OEM manufacturing partners, and payments engineering to ship devices merchants trust with their revenue. If you want to own a physical product merchants rely on every day, along with the software economics behind it, this is that role.

Responsibilities

• Own the roadmap and full lifecycle for the POS hardware fleet — proprietary OEM devices plus third-party ODM terminals and accessories — from concept through engineering, design, and production validation (EVT/DVT/PVT) to end of life.
• Negotiate and manage relationships with ODM/OEM manufacturers and component suppliers to meet cost, quality, and delivery targets.
• Own product requirements for the device operating system: performance, security, update and patch cadence, app management, and compatibility across the fleet.
• Define the card-present checkout experience — transaction flows, tipping, signature, receipts, surcharging (Rate Saver), and offline payments.
• Translate hardware and OS tradeoffs into business outcomes — cost, margin, NPS, churn, and competitive win rate — and represent the POS product line in roadmap reviews and planning cycles.

Requirements

• 8+ years of product management experience, including meaningful time owning hardware or hardware-adjacent products such as consumer electronics, IoT devices, or payment terminals.
• Direct experience managing a device portfolio spanning proprietary and third-party (ODM/OEM) hardware, including vendor selection and commercial negotiation.
• Working knowledge of device operating systems — requirements, update management, and security — without needing a firmware engineering background.
• Understanding of the payments ecosystem: EMV, PCI compliance, card-present transaction flows, and acquirer and network relationships.
• A track record of taking hardware through full development cycles (EVT/DVT/PVT) and certification processes.
• Experience with SMB or merchant-facing products.
• International hardware deployment experience, including certification and localization.
• Background or fluency in industrial design and hardware or firmware architecture.
• Experience with Android-based device platforms and device networking and connectivity.

Skills

Required

• Product management
• Hardware product ownership
• Device operating systems knowledge

Preferred

• SMB or merchant-facing products
• International hardware deployment
• Android-based device platforms
• Device networking and connectivity

Benefits

• Working at GoDaddy offers many benefits, including competitive pay, generous time off, parental and wellness leave, healthcare, retirement savings program, and much more. Offerings vary by location.
• This role is eligible for a comprehensive benefits package, which includes medical, dental, and vision insurance, a 401(k)-retirement plan, paid sick time, paid flexible time off, paid parental leave, life insurance, short- and long-term disability, AD&D insurance, mental health or EAP programs, remote or hybrid work options, paid holidays, paid Wellness days, tuition assistance, adoption, surrogacy, and fertility benefits, dependent daycare and backup care benefits, Employee stock purchase plan, financial education and advice; and other benefits in accordance with GoDaddy’s benefit plans and applicable law.
• Actual compensation and benefits eligibility will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
• The estimated pay ranges for this role are listed below. In addition to base pay, this role may be eligible for other forms of compensation, which may include a corporate bonus and/or equity awards, subject to the terms of applicable plans and individual eligibility.
• Austin, D.C. Metro, CA (non-Bay Area), HI, IL, MA, NH, OR, VA, WA:
• $129,500—$194,500 USD