Inside Sales Specialist at Signarama Austin in FL-Stuart-34997

Job description

• Join Our Team as an Inside Sales Support Specialist at Signarama!
• Are you passionate about delivering top-notch customer service and skilled at understanding client needs? As an Inside Sales Support Specialist at Signarama, you will be the first point of contact for our customers, helping them bring their signage visions to life while supporting our internal marketing efforts.
• Our most successful Inside Sales Support Specialists are highly organized, customer-focused individuals with strong skills in communication and relationship management. If you excel at both understanding client needs and implementing effective marketing strategies, and strive to deliver a seamless and satisfying customer experience, this is a great fit for you!

Responsibilities

• Client Consultation and Support: Serve as the primary point of contact for clients, providing expert advice on signage options, materials, and design choices to meet their needs and budgets.
• Offsite Client Meetings & Site Surveys: Conduct site surveys and measurements at client locations to assess signage requirements, ensuring accurate specifications and optimal placement.
• Quotation and Order Processing: Prepare detailed quotes based on client specifications, process orders promptly, and ensure all necessary documentation and down payments is accurately completed.
• Project Coordination: Collaborate closely with the production team, designers, and installers to ensure seamless project workflow, from design approval to installation.
• Customer Relationship Management: Build and maintain strong client relationships through regular follow-ups, managing customer accounts, and addressing inquiries or issues quickly.
• Relationship Management: Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders.
• Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance.

Requirements

• Strong proficiency in computer operations, including Windows Office and POS systems.
• Excellent command of the English language with strong spelling, grammar, and proofreading skills.
• Understanding of basic sales and telemarketing principles.
• Exceptional communication and customer service skills.
• Ability to stand for extended periods and manage frequent computer use.
• Advantage if you have experience in sign, design or print industry

Skills

Required

• Communication
• Customer service
• Relationship management
• Organizational skills
• Attention to detail
• Windows Office
• POS systems
• Computer operations

Benefits

• 401(k)
• Free uniforms
• Competitive Salary
• Professional Development Opportunities
• Dynamic and Supportive Work Environment
• Compensation: $16.00 - $20.00 per hour