Client Account Specialist / Apprentice Graphic Designer at Signarama Austin in NY-East Meadow-11554

Job description

• Signarama is looking for a Client Account Specialist / Apprentice Graphic Designer to join our healthy, robust, and highly motivated team in Long Island, New York.
• This role is built for someone who is strong with customers, highly organized, ready to take on challenges, and serious about growing with a team that is moving forward. You will be the front-line connection between our clients and our shop while also developing into the graphic design and sign-production side of the business.
• This is not a dead-end office role. It is a growth track for someone who wants to build a career in the sign industry, learn enterprise-level graphics, understand how signs are designed and produced, and advance with a team that values accountability, energy, and continuous improvement.
• What makes this opportunity different
• Very healthy, collaborative, and growth-focused
• Motivated, forward-looking, and ready to take on new challenges
• Committed to helping the right person grow and advance with the team
• Focused on building real sign-industry expertise, not just filling a seat
• This role creates a pathway into Apprentice Graphic Designer responsibilities, including exposure to:
• Enterprise-level graphic design standards
• Large-format print and sign-production workflow
• File setup, proofing, revisions, and layout preparation
• Brand consistency and production-ready artwork
• Real-world sign-making processes from intake to install
• What success looks like
• You communicate clearly.
• You stay organized under pressure.
• You keep customer jobs moving.
• You handle permit and insurance requirements with confidence.
• You support billing and account flow accurately.
• You earn trust from customers and teammates.
• And over time, you grow into the graphic design and production side of the business.
• Who this role is for
• This role is for someone who wants more than a standard office job. It is for someone who wants to be part of a strong team, contribute in a meaningful way, and build a future in custom signs, graphics, and visual communications.
• If you are motivated, detail-driven, ready to learn, and excited to grow into enterprise-level graphics and sign making, we want to hear from you.

Responsibilities

• Serve as the first point of contact for walk-in customers, inbound calls, emails, and follow-up communication
• Build strong client relationships and provide professional, responsive customer service
• Prepare quotes, work orders, invoices, and order updates
• Support customer accounts and assist with accounts receivable follow-up
• Coordinate project details between customers, management, production, and installation teams
• Handle sign permitting and insurance documentation for installation-related jobs
• Track permit packets, approvals, certificates of insurance, and related compliance paperwork
• Assist with vendor coordination, outsourced items, delivery status, and job scheduling
• Maintain organized records for customer files, billing, permits, and project updates
• Learn design handoff workflow, proofs, revisions, layout basics, and production-readiness standards
• Support the team with administrative, operational, and design-learning tasks as needed

Requirements

• 2–3 years of experience in sign permitting and insurance processing for sign installations
• 2–3 years of experience in customer service, account coordination, office administration, project coordination, or a related role
• Strong communication skills, both written and verbal
• Strong attention to detail and follow-through
• Ability to manage multiple jobs, priorities, and deadlines in a fast-paced environment
• Professional, dependable, and team-oriented mindset
• Strong desire to learn, grow, and take on more responsibility
• Experience with QuickBooks
• Experience with CoreBridge
• Familiarity with Adobe Illustrator, CorelDRAW, Photoshop, or other graphics software
• Experience with job tracking, CRM, POS, or production workflow systems
• Experience with Nassau County, Suffolk County, town, village, or landlord sign-approval processes
• Understanding of sign shop workflow, large-format printing, or fabrication environments

Skills

Preferred

• QuickBooks
• CoreBridge
• Adobe Illustrator
• CorelDRAW
• Photoshop

Benefits

• Monday through Friday
• Weekends off
• Major federal holidays off
• Sick leave
• Training and development
• Real advancement opportunity for the right person
• Compensation: $18.00 - $25.00 per hour