Remote Customer Service – TRAVEL ADVISOR at Hallford Travels in Farmington, New Mexico, United States
- Company: Hallford Travels
- Location: Farmington, New Mexico, United States
- Posted: Sep 19, 2026
- Type: Full-time
Overview
We are seeking friendly, dependable, and service-oriented individuals to join our team as a Remote Customer Service - TRAVEL ADVISOR. In this role, you will assist clients with vacation planning, help coordinate travel arrangements, and provide support throughout the booking process.
Job description
- We are seeking friendly, dependable, and service-oriented individuals to join our team as a Remote Customer Service - TRAVEL ADVISOR. In this role, you will assist clients with vacation planning, help coordinate travel arrangements, and provide support throughout the booking process.
- This opportunity is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in supporting travelers while working in a remote environment.
- Client Support & Vacation Planning
Responsibilities
- Provide excellent customer service to clients planning vacations
- Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations
- Respond to client questions and provide helpful travel-related information
- Communicate with travel suppliers to confirm reservations and booking details
- Maintain accurate records of client communications and travel arrangements
- Stay informed on travel promotions, supplier updates, and destination information
- Provide assistance to clients before and after travel when needed
Requirements
- Strong customer service and communication skills
- Ability to work independently in a remote environment
- Comfortable using email, online platforms, and basic computer tools
- Organized with strong attention to detail
- Positive attitude and professional communication style
- Previous experience in customer service or travel is helpful but not required.
- Strong customer service skills
- Strong communication skills
- Ability to work independently
- Comfortable using email
- Comfortable using online platforms
- Basic computer skills
- Organized with attention to detail
- Positive attitude
- Professional communication style
- Previous experience in customer service or travel
Skills
Required
- Strong customer service skills
- Strong communication skills
- Ability to work independently
- Comfortable using email
- Comfortable using online platforms
- Basic computer skills
- Organized with attention to detail
- Positive attitude
- Professional communication style
Benefits
- Remote work opportunity
- Flexible scheduling options
- Access to travel industry training and resources
- Ongoing support from an experienced travel team
- Travel industry perks and supplier discounts when available