Account Executive - SMB at Too Good To Go in Australia, Melbourne

Job description

• Application
• Are you driven by sales and motivated by impact? Do you thrive in a fast-paced environment with passionate, purpose-driven colleagues?
• If you’re driven by winning new business and enjoy owning the full sales cycle - from identifying opportunities and qualifying prospects to closing deals - this could be the role for you
• You’ll connect with potential partners mostly via phone (approx. 50-60 calls per day) plus, email, SMS, social media - any channel that opens doors. Your mission is to inspire stores to join Too Good To Go and help fight food waste.
• We’ll give you the training, support, and tools to succeed. What matters most is your energy, curiosity, determination, and humility - not years of experience. Bring the right mindset, and we’ll help you build the skills, it’s down to you to apply all which you learn.

Responsibilities

• You’ll own your success by managing your pipeline and weekly activity. We provide the foundation, but your ambition, urgency, and drive will determine your results. You will do this by:
• Being the first point of contact for stores and owning the full sales process (from outreach to closing the deal). You’ll reach out to potential partners to explore how Too Good To Go can support their business.
• We’ll provide you with a longlist of leads and from there it’s up to you to prioritise opportunities and guide prospects through the sales journey.
• You’ll be responsible for maintaining a healthy sales pipeline, supporting a smooth onboarding process, and ensuring a seamless handover to the Growth team to set new partners up for success from day one.
• Manage opportunities with SMB, including small retailers and store chains - often involving multiple stakeholders
• Contact potential partners to understand their needs and show the value we can add.
• Learn and apply our SNAP sales methodology to effectively engage with a variety of businesses.
• Guide partners through registration and onboarding on our platform.
• Own your pipeline, using Salesforce to track and progress your opportunities
• Collaborate with the Growth team to ensure a smooth handover and onboarding experience from a partner's first day on the platform
• Take focused steps in your development, with a commitment to continuous improvement.

Requirements

• You might already be working in sales, customer support, hospitality, or another customer-facing role… to us, your background is less important than your mindset.
• We’re looking for people who thrive on challenges, stay motivated when things get tough, and enjoy the process of turning a “no” into a “yes”, or a failure into a success.
• You are someone who is naturally curious, resilient, and always looking for ways to grow and push your own boundaries.
• An active listener who picks up on small cues and enjoys the challenge of creatively handling objections.
• You are someone who views feedback as a gift, proactively seeking it out to improve.
• Above all, you are passionate about working in sales!
• We value unique backgrounds and transferable skills. A background in sales isn’t compulsory but is a bonus - we work hard to coach and support our team.
• We are values driven and are very honoured to have won a number of awards to reflect this:
• The Australian Best Places To Work list for small companies (2025)
• Winner of “Technology for Impact” Award (2025) at the 36th Banksia Foundation National Sustainability Awards
• Recognised on Fortune's acclaimed 'Change the World' list
• Named as one of Deloitte's 'Best Managed Companies'
• Won 'Cultural Impact Award' at the annual Apple App Store Awards (2023)

Skills

Required

• Energy
• Curiosity
• Determination
• Humility
• Resilience
• Active listening
• Creative objection handling
• Passion for sales
• Ability to thrive on challenges
• View feedback as a gift

Preferred

• Sales background
• Customer support experience
• Hospitality experience
• Customer-facing experience

Benefits

• 5 additional annual leave days p.a. after 6 months of employment
• Paid parental leave, available to all natural and adoptive parents after 6 months
• Shareback Volunteering Days: Up to 4 paid volunteering days to help tackle food insecurity
• Learning, career development and performance recognition programs because hard work should never go unnoticed
• Access to Employee Assistance Program & regular care conversations so you can bring your best self to work