Marketing Coordinator at US Oral Surgery Management in GA03 Dunwoody - Atlanta, GA 30342

Job description

• Salary Range
• Peachtree Dunwoody Oral and Facial
• 5505 Peachtree Dunwoody Road, Suite 660
• Sandy Springs, GA 30342
• The Marketing & Referral Coordinator is responsible for building, maintaining, and strengthening relationships with referring dental offices while increasing patient referrals and community awareness of the oral surgery practice.
• This position combines field-based outreach with in-office referral development and marketing activities. The Coordinator will visit referring offices, conduct referral calls and follow-up, track referral activity, coordinate outreach initiatives and events, and identify opportunities to grow existing and new referral relationships.
• The ideal candidate is professional, outgoing, organized, self-motivated, and comfortable building relationships with doctors, dental professionals, and community partners.

Responsibilities

• Referral Development & Outreach
• Develop and maintain strong relationships with dentists, dental specialists, physicians, and their office teams.
• Conduct regular visits to existing and prospective referring offices to promote the practice, providers, services, and patient experience.
• Identify and develop new referral relationships within the community.
• Conduct referral calls, thank referring offices, and provide appropriate follow-up regarding referrals and scheduling.
• Re-engage offices with declining or inactive referral activity and identify opportunities to strengthen relationships.
• Deliver marketing materials, educational information, referral resources, and approved appreciation items to referring offices.
• Coordinate and participate in office visits, lunches, open houses, study clubs, educational programs, and other outreach events.
• Referral Tracking & Growth
• Maintain an accurate referral database and document office visits, calls, follow-up activities, and relationship-development opportunities.
• Monitor referral activity and identify trends by referring office and provider.
• Prepare referral reports and communicate trends, concerns, and growth opportunities to surgeons and practice leadership.
• Establish and work toward measurable referral-development and outreach goals.
• Participate in regular marketing and referral strategy discussions with practice leadership.
• Marketing & Practice Promotion
• Assist with marketing initiatives designed to increase referrals, patient volume, and practice awareness.
• Support website and social media content to ensure practice information is accurate, engaging, and current.
• Coordinate marketing materials, referral resources, promotional items, and event needs.
• Partner with practice leadership and the Marketing Department to ensure outreach activities align with practice goals.
• Assist with employee engagement activities and special projects as needed.
• Provide occasional front-office support based on business needs.

Requirements

• Experience in marketing, business development, referral outreach, sales, customer relationship management, or a related field; healthcare or dental experience preferred.
• Strong relationship-building, customer service, and communication skills.
• Professional and confident when communicating with doctors and dental office teams.
• Comfortable conducting frequent telephone outreach and face-to-face office visits.
• Self-motivated, organized, and able to work independently while remaining accountable to established goals.
• Ability to manage multiple priorities and demonstrate strong follow-through.
• Familiarity with social media, digital marketing, and basic referral/data tracking.
• Proficiency with Microsoft Office and ability to learn practice management or CRM systems.
• Valid driver's license and reliable transportation for local travel.
• Dental or oral surgery experience.
• Knowledge of dental terminology and the dental referral process.
• Sales, marketing, account management, or business-development experience.
• Experience tracking referral sources and marketing metrics.
• Event planning or community outreach experience.

Skills

Required

• Marketing
• Business development
• Referral outreach
• Sales
• Customer relationship management
• Relationship-building
• Customer service
• Communication
• Telephone outreach
• Face-to-face office visits
• Self-motivation
• Organization

Preferred

• Dental or oral surgery experience
• Knowledge of dental terminology
• Knowledge of dental referral process
• Sales experience
• Marketing experience
• Account management experience
• Business-development experience
• Experience tracking referral sources

Benefits

• Position Type