Senior Service Advisor at Classic Collision in Kerrville, TX
- Company: Classic Collision
- Location: Kerrville, TX
- Posted: Sep 19, 2026
- Type: Full-Time
- Experience: 6+ years
Overview
Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we …
Job description
- Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
- Classic Collision offers competitive pay, benefits, and career advancement opportunities. The salary range for this position is commission based and dependent on expected sales volume.
- Please come and join our team!
Responsibilities
- Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle.
- Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines.
- Partners with the insurance companies to manage customers claim to insure the best customer experience.
- Maintains communication with customers providing updates on repair process.
- Coordinates with technicians to confirm all aspects of the damages are identified.
- Maintains customer satisfaction scores according to company standards.
- Perform quality inspection prior to vehicle delivery to the customer.
- Perform other related duties as assigned.
Requirements
- Must be at least 18 years of age.
- Valid Driver's License Required
- Ability to provide clear, concise information in writing, via phone and in-person.
- Prior collision estimating experience preferred.
- Familiar with estimating systems CCC1 preferred.
- I-CAR / ASE certification preferred.
- Strong organizational skills
- Successful completion of background check required.
Skills
Required
- Strong organizational skills
Preferred
- Prior collision estimating experience
- Familiar with estimating systems CCC1
- I-CAR / ASE certification
Benefits
- Paid Weekly
- Continuous Training
- Supportive Team Culture
- Company match 401K
- Medical/Dental/Vision
- Paid Time Off - 6 Paid Holidays
- Rewarding Work