Principal Product Designer at Via in Somerville, Massachusetts, United States

Job description

• Our technology protects the world's most sensitive data, and we’re looking for a Principal Product Designer who can make advanced AI and security infrastructure feel intuitive, trusted, and human.
• As a Principal Product Designer at VIA, you will be embedded within our AI platform team, partnering closely with our Design Team, Product Owners, and Engineering to own end-to-end design for complex, high-stakes systems. Our products sit at the intersection of artificial intelligence, secure data exploration, and agentic workflows, built for environments where trust, precision, and data protection are non-negotiable. In this role, you will help define what we build and how it works, translating sophisticated technical architectures and real-world customer challenges into experiences that are as intuitive as they are secure. You'll take ownership from discovery through handoff, moving fluidly between strategic problem framing and high-fidelity execution.
• Are you ready to join us?

Responsibilities

• Own end-to-end UX/UI design across VIA's product suite, including AI-native platforms, agentic workflow interfaces, multiplayer and collaborative data environments, and permission-controlled data sharing experiences
• Rapidly translate high-level workflows into low-fidelity mockups that give engineering teams something concrete to react to, reducing ambiguity and accelerating iteration
• Design for secure-by-default interaction patterns where data visibility, access control, and sharing are core UX constraints, not afterthoughts
• Collaborate with stakeholders to evaluate tradeoffs between technical complexity and user value, influencing roadmap direction
• Lead strategic design efforts for data-driven platforms, focusing on cohesive workflows and scalable systems rather than isolated screens
• Partner with Engineering to explore technical constraints, align on backend logic, and support thoughtful execution of complex features
• Translate technical requirements and security-focused constraints into clear, high-fidelity product concepts
• Transition seamlessly from high-level strategy and wireframing to the execution of prototypes, component documentation, and UI copy
• Champion the responsible leveraging of AI as a key aspect of our human-centered design process, helping to refine our AI-first design efforts.
• Establish and evolve design patterns and principles that support long-term consistency and scalability across our technology suite

Requirements

• 8+ years of product design experience, with at least 3 in complex enterprise or technical domains (AI platforms, cybersecurity, identity, or data-intensive systems)
• Technical fluency: You're comfortable working directly with engineering, reading system architecture, and designing within real constraints, not around them. You can synthesize complex information quickly and influence product direction as a result
• Agentic and collaborative workflow experience: You've navigated UX problems where multiple users or multiple agents interact with shared state, and you know how to make those flows feel clear, not chaotic
• Strategic curiosity: You are known for asking the right questions that uncover hidden technical problems or user needs in high-stakes environments
• Systemic thinking: You have a proven ability to design for complex workflows and security-focused systems where trust and precision are paramount
• Strong visual design sensibility: You have a keen aesthetic eye and can bring clarity and craft to complex, technical interfaces
• Design leadership and mentorship: You are a champion for design excellence and take an active role in scaling the team by mentoring designers, refining our internal processes, and elevating the quality of our collective output

Skills

Required

• 8+ years of product design experience
• Strategic curiosity
• Systemic thinking
• Strong visual design sensibility
• Design leadership and mentorship

Benefits

• VIA offers competitive benefits, flexible work options, and individualized mentoring and growth opportunities. Here are just a few of our VIAneers’ favorite perks:
• This role offers a salary range of $160,000 - $190,000 USD per year
• 401K plan with up to 5% employer contribution
• Health: A fully funded, top-tier health benefits plan, including vision and dental coverage, fully covered from day one, for your whole family
• Family Support: Up to 24 weeks paid parental leave, a 4-week paid ramp-back program, and a $10K family forming benefit (covering fertility treatments, adoption, and surrogacy)
• Time off: Flexible Vacation Policy with no set annual limit or accrual period, Summer Fridays, and an extended holiday period in December
• Remote work: Ability to enjoy the best of both worlds with flexibility to work from home as needed, as well as access to three well-located offices, designed for collaboration and stocked with everything you could need
• Opportunities to work remotely from eligible locations for up to 2 months per year
• Growth: Individualized growth opportunities, including internal and external mentorship panels, custom goals and feedback sessions, and/or access to learning and development programs, including VIA’s unrivaled leadership program
• A dedicated wellness advisor to help you navigate the programs and opportunities available at VIA
• Transit: Benefits to support commuting costs
• Connection: In-person events to foster team bonding and collaboration across different teams
• Read more about our benefits and perks here.