Business Development Representative at AmeriBest Home Care in Harrisburg, PA

Job description

• Reporting to the Business Development Manager, the Business Development Liaison will drive growth by engaging former and potential clients and building relationships with referral sources. Duties will include sourcing and engaging with potential clients, developing client and caregiver relationships, and growing client census.

Responsibilities

• Drive business growth by growing client census.
• Meet or exceed established sales targets.
• Generate client referrals from professional referral sources.
• Call on healthcare facilities, physicians, clinics, and eldercare facilities to generate sales for Home Care Staffing.
• Strengthen and maintain existing referral sources.
• Represent our agency professionally and knowledgeably in the healthcare community.
• Seek, develop and participate in marketing opportunities in the community.
• Delivering compassion and problem resolutions to clients and caregivers.
• Educating supports coordination organizations regarding AmeriBest services.

Requirements

• Excellent organizational, oral and written communication skills; problem solving abilities
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently
• Communication – Communicates persuasively; listens and gets clarification
• Excellent telephone skills and customer services skills
• Demonstrate empathetic attitude towards the care of the client and their family members
• Computer proficiency- Ability to navigate basic Microsoft Office suite, EMR systems and applicable internet resources per company policy
• Experience with HHAeXchange is a plus
• Able to manage competing demands for time and resources and independently prioritizes work responsibilities
• Able to function effectively as a member of a team
• Bachelor’s Degree
• Customer Service: 1 years
• Experience with Pennsylvania Medical Assistance Program (Medicaid), home care waiver experience is a plus
• CHC home care experience is a plus
• One (1) year recent experience in a home care agency or other healthcare field
• Previous experience working with consumers, the elderly and their families preferred
• Prior marketing experience
• Strong computer proficiency including Microsoft Office and Excel, general accounting software, and knowledge of one or more major web-based home health database software program

Skills

Required

• Problem solving abilities

Preferred

• Experience with HHAeXchange is a plus
• CHC home care experience is a plus