Customer Service Representative - State Farm Agent Team Member at State Farm Agent in KY-Louisville-40245

Job description

• Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of a Customer Service Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated individual who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
• My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Louisville, KY and help customers with their insurance and financial services needs, including:
• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to multi-task

Skills

Required

• Self-motivated
• Proactive in problem solving
• Dedicated to customer service
• Ability to multi-task

Benefits

• Bonus based on performance
• Competitive salary
• Training & development
• Salary
• Paid time off (vacation and personal/sick days)
• Matching Retirement Plan
• Healthcare Plan assistance
• Compensation: $41,600.00 - $50,000.00 per year