Sr IT Project Manager at Think Tank Inc. in New York, NY, USA

Job description

• The Sr IT Project Manager (PM) will serve as the primary point of contact for the operational support and enhancement of the New York City Department of Education's (DOE) Enterprise, Budgeting, and Vendor Applications systems. This role oversees all phases of complex, multi-workstream IT projects spanning budgeting, data systems, vendor portals, and enterprise application modernization.
• The PM is responsible for end-to-end project delivery, including planning, scheduling, risk management, quality assurance, team coordination, and stakeholder communication across DOE divisions. The individual ensures all deliverables meet DOE standards, comply with security protocols, and are executed on time within a multi-year program environment.

Responsibilities

• Serve as the single point of contact for DOE regarding project status, risks, issues, and deliverables
• Develop and maintain a comprehensive Project Plan, including schedules, milestones, work assignments, resource plans, and risk mitigation strategies
• Lead day-to-day oversight of vendor personnel including weekly and monthly meetings and ensure staff continuity, quality, and performance
• Coordinate across DOE stakeholders, subject matter experts, and technical teams to ensure alignment and timely decision-making
• Oversee all workstreams (Galaxy, Enterprise Applications, Vendor Portal Systems) and ensure deliverables are completed on time and meet DOE specifications, including security, accessibility, compliance, integration requirements, and system interoperability
• Manage execution across Agile iterations, including sprint planning, sprint reviews, retrospectives, and backlog refinement
• Facilitate integration with existing DOE systems and ensure adherence to technical standards and cloud policies
• Monitor project risks, scope changes, and issues and proactively identify potential delays, resource gaps, financial risks, and dependency conflicts; ensure formal escalation and mitigation processes are followed
• Maintain detailed documentation of decisions, meeting minutes, changes, and action items
• Produce weekly status reports and monthly steering committee updates summarizing accomplishments, risks, work forecasts, and schedule progress
• Prepare and deliver presentations to DOE leadership, stakeholders, and evaluation committees when required

Requirements

• Experience
• 10+ years of experience leading large-scale IT implementation projects, preferably in government, education, or public-sector environments
• Demonstrated success managing multi-year application modernization projects with complex integrations
• Experience working with Agile methodologies, iterative release planning, and cross-functional teams
• Technical & Analytical Skills
• Strong proficiency with MS Project, MS Visio, PowerPoint, JIRA and other project tracking tools
• Knowledge of application development lifecycles, software engineering practices, and integration methodologies
• Familiarity with technologies used in DOE systems (.NET, SQL, Azure, cloud environments, CRM platforms, etc.)
• Ability to lead both functional and technical teams, including developers, analysts, and UI/UX staff
• Strong analytical skills for interpreting requirements, system constraints, and technical documentation
• Expertise in developing monitoring mechanisms, escalation protocols, and performance management strategies
• Knowledge of public-sector security standards, data privacy rules, and DOE compliance policies
• Ability to ensure adherence to Vendor Information Security Policies, Technical Standards, and Non-Functional Requirements
• Certifications
• PMP Certification is required

Skills

Required

• Leadership
• Communication
• Stakeholder management
• Coordination
• Analytical thinking
• Problem-solving
• Risk management
• MS Project
• MS Visio
• PowerPoint
• JIRA
• .NET

Benefits

• Think Tank also offers a comprehensive benefits package that includes medical, dental, and vision coverage; long-term and short-term disability; and a 401(k) plan; personal time off, and 11 federal holidays. All benefits are subject to eligibility requirements.
• Compensation for the successful candidate will be determined based on a variety of factors, including education, relevant work experience, work location, specific job responsibilities, professional certifications, and other job-related criteria.