Automotive Sales Consultant / Sales Representative at Diehl Chevrolet Buick Cadillac of Grove City in Grove City, PA

Job description

• Diehl of Grove City is hiring motivated Automotive Sales Consultants to join our dealership sales team in Grove City, Pennsylvania.
• If you're outgoing, competitive, customer-focused, and motivated by the opportunity to build your income, we want to meet you.
• Whether you're an experienced Automotive Sales Consultant or a motivated professional coming from retail sales, customer service, hospitality, wireless sales, insurance, real estate, or another commission-driven environment, this could be the opportunity to build a rewarding career in the automotive industry.
• Automotive sales experience is a plus, but the right attitude, work ethic, communication skills, and motivation are just as important.
• Automotive sales offers motivated professionals the opportunity to turn their communication skills, work ethic, and ability to build relationships into a long-term career.
• At Diehl of Grove City, you'll have the opportunity to develop skills in:
• Automotive sales
• Customer relationship management
• Vehicle demonstrations
• Lead management and follow-up
• Negotiation
• Automotive financing and leasing basics
• CRM technology
• Customer retention
• Referral and repeat business development
• For high-performing employees, automotive sales can also provide a pathway into Finance & Insurance (F&I), Sales Management, Internet Sales, BDC, and other dealership leadership positions.

Responsibilities

• As an Automotive Sales Consultant at Diehl of Grove City, you'll help customers find the right vehicle while providing a professional, pressure-free buying experience from the initial conversation through delivery.
• Greet customers and determine their vehicle needs
• Assist customers with new and pre-owned vehicle selection
• Explain vehicle features, technology, options, and benefits
• Conduct professional vehicle demonstrations and test drives
• Respond to internet leads, phone inquiries, and showroom customers
• Follow up with prospective customers by phone, text, email, and CRM
• Build long-term relationships with customers
• Work with sales managers to structure vehicle purchases and leases
• Assist customers through the sales and vehicle-delivery process
• Maintain accurate customer information and follow-up activities in the dealership CRM
• Develop knowledge of current vehicle inventory, incentives, and promotions
• Follow up with previous customers for repeat and referral business
• Maintain a professional appearance and positive attitude
• Meet and exceed individual and dealership sales goals

Requirements

• Successful Automotive Sales Consultants are motivated, organized, personable, and comfortable talking with people from all backgrounds.
• Excellent communication and interpersonal skills
• Strong customer service abilities
• Motivated and goal-oriented personality
• Professional appearance and attitude
• Ability to build rapport and establish customer trust
• Strong organizational and follow-up skills
• Comfortable communicating by phone, email, and text
• Ability to learn vehicle features and technology
• Basic computer and CRM skills
• Ability to work effectively in a fast-paced dealership environment
• Willingness to learn and participate in sales training
• Valid driver's license
• Previous experience in automotive sales, car sales, retail sales, customer service, business development, inside sales, outside sales, wireless sales, hospitality, real estate, or commission-based sales is beneficial.
• No automotive sales experience? Candidates with strong customer service or sales backgrounds are encouraged to apply.

Skills

Required

• Strong customer service abilities
• Motivated and goal-oriented personality
• Professional appearance and attitude
• Basic computer and CRM skills
• Valid driver's license

Benefits

• Diehl of Grove City is part of Diehl Automotive, providing employees with opportunities to grow their careers within an established automotive dealership organization.
• Competitive commission-based earning potential
• Performance incentives
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid vacation and paid time off
• Employee vehicle purchase and service discounts
• Professional sales training
• Career development and advancement opportunities
• Established dealership traffic and customer base
• New and pre-owned vehicle inventory
• Support from experienced sales and management teams