Service Advisor at Fort Collins Nissan in Fort Collins, CO
- Company: Fort Collins Nissan
- Location: Fort Collins, CO
- Posted: Sep 19, 2026
- Type: Full-time
- Salary: $65,000.00 - $120,000.00 annually
- Experience: 4+ years
Overview
Greet customers promptly Uses service lane technology when greeting guests Obtain customer and vehicle information Clearly report all vehicle inspection points to the customer Assists customer needs with maintenance, repairs and recalls.
Responsibilities
- Greet customers promptly
- Uses service lane technology when greeting guests
- Obtain customer and vehicle information
- Clearly report all vehicle inspection points to the customer
- Assists customer needs with maintenance, repairs and recalls.
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
- Follows up with client for customer satisfaction.
Requirements
- Are a fast learner
- Have excellent written and verbal communication skills
- Have excellent customer service skills
- Are a team player
- Are computer literate
- Have a valid driver’s license
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
- Dealertrack computer experience a plus
Skills
Required
- Fast learner
- Excellent customer service skills
- Team player
- Computer literate
- Valid driver's license
Preferred
- Dealertrack computer experience
Benefits
- Pay based on experience $65,000.00 - $120,000.00 annually
- Medical & Dental Insurance
- Paid Vacation
- Closed Sundays
- Wonderful Culture
About Fort Collins Nissan
Our Goal at Fort Collins Nissan is to create an exceptional environment for our customers and employees for the continual well-being and growth of everyone involved. We are all working together to build a stronger and better dealership and community in which to work and live. By working together in a spirit of cooperation and teamwork, our dealership will be unsurpassed for its quality, integrity, and service.