Remote Customer Support Coordinator at SoMuchfuntoTravel in New Orleans, Louisiana, United States

Job description

• If you enjoy helping people, communicating with clients, and working in a flexible remote setting, this travel industry role may be worth exploring.
• We are seeking individuals interested in a Remote Customer Support Coordinator role assisting clients with vacation planning, reservations, and travel related requests. The focus is on providing helpful service while making sure clients have the information and support they need throughout the planning and booking process.

Responsibilities

• Respond to client questions and travel related requests
• Assist with vacation planning and reservations
• Research travel options based on client preferences and budgets
• Provide information about available destinations and travel options
• Coordinate reservation details with established travel suppliers
• Communicate booking information and updates to clients
• Maintain friendly and professional client relationships
• Provide support throughout the planning and reservation process

Requirements

• Must be 18 years or older
• Access to a computer or smartphone and reliable internet
• Good written and verbal communication skills
• Comfortable assisting and communicating with clients
• Organized and attentive to details
• Willing to learn and complete training
• Able to work independently and provide dependable customer service

Skills

Required

• Organized and attentive to details
• Willing to learn and complete training

Benefits

• Remote flexibility
• Flexible scheduling
• Training and resources
• Access to travel industry booking tools and established suppliers
• Industry travel perks and discounts
• Ongoing support and guidance