Home Care Operations Manager at Addus Homecare in Collinsville, IL
- Company: Addus Homecare
- Location: Collinsville, IL
- Posted: Sep 19, 2026
- Type: Full-time
- Experience: 5+ years
Overview
Position Summary: This position will oversee and manage the daily operations and administrative functions, including recruitment, orientation, training and retention of branch and office support staff in order to meet and exceed the monthly budgeted census.
Job description
- Position Summary: This position will oversee and manage the daily operations and administrative functions, including recruitment, orientation, training and retention of branch and office support staff in order to meet and exceed the monthly budgeted census.
Responsibilities
- Provides oversight to ensure the branch is operating in compliance with all company and contractual requirements.
- Assists in census and revenue growth by executing effective service delivery of care plans.
- Helps recruitment, orientation, training and retention of branch and office support staff.
- Provides direction and guidance to branch and administrative employees to ensure workers compensation, and unemployment claims are reported and handled appropriately.
- Facilitates team meetings as needed.
- Evaluates skills of the administrative staff annually and conduct additional training and counseling as needed.
- Maintains relationships with all referral sources and conduct community outreach and/or attend employee recruitment events.
- Develops and executes processes to ensure clients are receiving services as authorized.
- Prepares and presents weekly/monthly progress reports to Agency Director and Regional Director.
- Troubleshoots and resolve customers’ concerns and grievances.
- Processes payroll and billing as needed.
Requirements
- Bachelor's Degree required.
- 3 -5 years’ experience in health care; some experience in home care, home health, or private duty is preferred.
- 2+ years of supervisory/management experience.
- Demonstrated ability to drive census/revenue growth and develop business.
- Experience conducting training sessions, and/or meetings with administrative and direct service staff in group settings or individually.
- Must have experience with compliance/audits.
- Computer proficiency – MS Office and HRIS. Must have skills with excel, power point, word, et al/technically sound.
- Experience with financials plus but not required.
- Experience managing/increasing census.
- Organizational skills and ability to meet deadlines in a fast paced environment.
- Must have valid driver license, auto insurance, reliable personal vehicle, and ability to travel to the branch’s service area.
Skills
Required
- Excel, PowerPoint, Word
- Organizational skills
Preferred
- Experience with financials