Front Desk Sales Associate at SEV Laser in La Jolla, CA

Job description

• SEV Laser is a leading medical aesthetics brand with more than 75 locations nationwide and continued year-over-year growth. Known for combining high-quality treatments with an elevated, welcoming client experience, we have built a loyal following and a highly recognizable brand. As we continue expanding, we are looking for energetic, sales-minded team members who are excited to grow with us.
• We are seeking a sales-driven Front Desk Sales Associate who is passionate about creating exceptional client experiences. As the first and last point of contact for our clients, you will set the tone for every visit, build excitement around the SEV brand, and help clients discover the services, memberships, packages, and products that support their goals.
• This is more than a traditional receptionist position—it is a client experience and sales role for someone who enjoys connecting with people, achieving goals, and contributing to the success of a fast-paced clinic.

Responsibilities

• Sales and Client Engagement
• Promote SEV services, packages, memberships, promotions, and retail products.
• Identify client needs and confidently recommend appropriate services and upgrades.
• Educate clients on available treatments, pricing, and promotions.
• Work toward individual sales goals while supporting the clinic’s overall performance.
• Build lasting client relationships through personalized and knowledgeable service.
• Front Desk and Client Experience
• Warmly welcome clients and provide a polished experience from arrival through departure.
• Manage client check-in, check-out, and payment processing accurately.
• Book, modify, and cancel appointments with attention to detail.
• Answer calls, emails, and voicemail messages promptly and professionally.
• Address client questions and concerns with care, urgency, and professionalism.
• Use SEV’s booking and client-management systems accurately and efficiently.
• Clinic and Team Support
• Complete opening and closing responsibilities according to established procedures.
• Maintain a clean, organized, stocked, and welcoming front-desk environment.
• Assist with transitional treatment-room cleaning when needed.
• Monitor supplies and communicate inventory needs to management.
• Participate in required service, systems, and sales training.
• Support new team members by modeling SEV’s service and selling standards.
• Assist with other clinic responsibilities as directed by operational or clinical leadership.

Requirements

• A sales-driven mindset and confidence recommending services and products.
• A natural ability to connect with people and create memorable experiences.
• Strong communication, customer service, and active-listening skills.
• Excellent attention to detail and the ability to multitask.
• Comfort using computers, booking platforms, and client-management systems.
• Basic math skills and the ability to process payments accurately.
• Reliability, punctuality, and consistent attendance.
• The ability to work independently and as part of a collaborative team.
• Weekend availability is required.
• Experience in fitness, hospitality, retail sales, beauty, wellness, medical aesthetics, or another client-focused environment is preferred.

Skills

Required

• Weekend availability

Benefits

• At SEV, you will join an exciting aesthetics brand with more than 75 locations and continued year-over-year growth. You will have the opportunity to strengthen your sales and service skills, represent a recognized brand, and directly contribute to an exceptional client experience.
• If you are outgoing, goal-oriented, passionate about aesthetics, and ready to grow with SEV, we would love to meet you.
• Apply today and become part of SEV’s continued growth.
• SEV values the contributions of our part-time team members and offers a supportive work environment with meaningful perks, including:
• Employee Discounts on SEV services and products
• 401(k) Retirement Savings Plan
• Paid Sick Leave
• Opportunities for professional growth and internal career advancement
• Participation in Company recognition programs and team events, where applicable
• Benefit eligibility and plan details are governed by the applicable plan documents and Company policies and may be modified from time to time.
• 18 - 20 USD per hour (La Jolla, CA)