Remote Travel Concierge at HB Travels in Chicago, Illinois, United States

Job description

• We are seeking a detail-oriented and service-driven Remote Travel Concierge. This role is ideal for individuals who enjoy curating unique travel experiences, assisting clients with customized arrangements, and providing top-level customer care all from the comfort of home.

Responsibilities

• Design and book tailored travel itineraries, including flights, accommodations, tours, and activities
• Serve as a dedicated point of contact for clients before, during, and after their travels
• Provide personalized recommendations based on client preferences and travel goals
• Assist with modifications, special requests, and problem resolution
• Stay informed about industry trends, promotions, and travel regulations

Requirements

• Strong interpersonal and communication skills
• Exceptional organizational abilities and attention to detail
• Ability to work independently in a remote environment
• Previous experience in travel, hospitality, or concierge services is an advantage (not required)
• Passion for delivering outstanding client experiences

Skills

Required

• Interpersonal skills
• Communication skills
• Organizational abilities
• Attention to detail
• Independence
• Client service passion

Benefits

• Remote work with flexible scheduling
• Ongoing training and professional development opportunities
• A supportive and collaborative team environment
• Opportunities to grow in the travel and hospitality industry
• Access to travel perks and discounts (after training and requirements are met)