Entry-Level Customer Service Representative (Remote) at MDC SOLUTIONS in Atlanta, Georgia, United States
- Company: MDC SOLUTIONS
- Location: Atlanta, Georgia, United States
- Posted: Sep 19, 2026
- Type: Full-time
Overview
Skybound Getaways is looking for a motivated Entry-Level Customer Service Representative to join our remote team. In this role, you will assist customers with questions, service requests, and general support while helping create a positive experience for every client.
Job description
- Skybound Getaways is looking for a motivated Entry-Level Customer Service Representative to join our remote team. In this role, you will assist customers with questions, service requests, and general support while helping create a positive experience for every client.
- This position is ideal for someone starting their career in customer service who enjoys helping people and working in a flexible remote environment.
Responsibilities
- Respond to customer inquiries through email, phone, and messaging platforms
- Assist clients with service requests and updates
- Provide clear and accurate information about company services and policies
- Maintain organized customer records in internal systems
- Follow up with customers to ensure satisfaction
Requirements
- Strong communication skills
- Basic computer and digital communication skills
- Organized and detail-oriented
- Positive attitude and willingness to learn
- Previous customer service experience is a plus but not required
Skills
Required
- Strong communication skills
- Organized and detail-oriented
Preferred
- Previous customer service experience
Benefits
- 100% remote position
- Flexible scheduling
- Training provided
- Opportunities for career growth
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