Senior Program Manager - Data Security & Information Governance at Qualtrics in United States (Remote)

Job description

• Senior Program Manager, Data Security & Information Governance
• Why We Have This Role
• We’re hiring a Senior Program Manager, Data Security & Information Governance to establish, scale, and orchestrate our enterprise Information Governance program. You’ll sit at the intersection of Legal, Data & Technology Operations, and Enterprise Data, bridging the gap between business strategy, legal compliance, data security, and engineering. Rather than acting as a traditional gatekeeper, you will build and manage our "Data Front Door" to directly address how teams discover data rights, request entitlements, and explore novel data use cases safely and efficiently.

Responsibilities

• Build the "Data Front Door": Design and manage a centralized intake and triage process for custom data access requests, novel data questions, and complex derivative work inquiries.
• Curate the Data Marketplace: Establish a centralized Use Case Repository and Data Marketplace detailing pre-approved data uses, restrictions, and licensing parameters across distinct datasets.
• Automate Metadata & Classification: Partner with engineering and security teams to implement automated data classification, lineage tracking, and metadata harvesting.
• Translate Policy into Technical Controls: Collaborate with InfoSec to operationalize legal requirements into enforced technical access controls (RBAC/ABAC) and row/column-level security protocols.
• Drive Governance Adoption: Measure program success through adoption KPIs, request turnaround times, and governance maturity metrics, delivering self-service documentation and onboarding across the org.

Requirements

• Governance Framework & Tooling Strategy: Deep fluency in establishing enterprise data governance frameworks, data catalogs, and business glossaries that scale across high-growth SaaS environments.
• Operational Enablement: Proven capability to design centralized intake and triage processes ("Data Front Door") that convert complex legal and security constraints into frictionless, self-service internal workflows.
• Cross-Functional Alignment: Ability to bridge legal compliance (HIPAA, GDPR, CCPA) with technical access controls (RBAC/ABAC, tokenization), working seamlessly alongside engineering, security, and product teams.
• Proactive Execution: Takes initiative to define the "how" in ambiguous regulatory or operational spaces, driving cross-functional alignment and resolving data policy conflicts across teams.
• Adaptive Curiosity: A drive to stay ahead of evolving data privacy laws, security architectures, and novel AI/ML data use cases to keep our governance models modern and flexible.
• 5+ years of experience in Data Governance, Data Security, Data Operations, or Information Architecture within a high-growth technology, SaaS, or data-intensive organization.
• Deep understanding of data privacy and security frameworks (HIPAA, GDPR, CCPA) and commercial data licensing nuances.
• Direct experience setting up, configuring, or administering enterprise data governance & catalog tools (e.g., Collibra, Alation, DataGalaxy, Atlan).
• Technical aptitude with cloud data ecosystems (Snowflake, Databricks, AWS/GCP), SQL, and data security mechanisms (hashing, tokenization, differential privacy).
• Demonstrated ability to create business-friendly, self-service workflows that accelerate R&D and AI/ML initiatives while ensuring strict compliance.
• Preferred certifications: CDMP, CIPP/US, CIPT, CDPSE, CISSP, or CISM.

Skills

Required

• Data Governance
• Data Security
• Data Operations
• Information Architecture
• Commercial data licensing
• SQL
• Creating self-service workflows
• Cross-functional collaboration

Preferred

• CDMP certification
• CIPP/US certification
• CIPT certification
• CDPSE certification
• CISSP certification
• CISM certification

Benefits

• Team cohesion is deeply important to us - we have frequent office events and regular team activities
• Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year)
• We take pride in our office design aimed at fostering creativity, from our mountain views to an open and collaborative workspace.
• 30 paid days off - 15 Vacation Days + 5 Personal Days + 10 Holiday Closures (additional after a year)
• On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide free lunches every work day, snacks, and drinks
• The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #remote
• For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits.
• $135,000—$178,000 USD