Denial Prevention Analyst at Glenwood Regional Medical Center in West Monroe, LA, USA
- Company: Glenwood Regional Medical Center
- Location: West Monroe, LA, USA
- Posted: Sep 19, 2026
- Type: Full-time
- Experience: 4+ years
Overview
This position is responsible for conducting financial analytics into a patient's overall financial responsibility as it relates to upcoming care within the HSA Healthcare System. Interacts with patients to drive actions to secure payment for scheduled patients
Job description
- This position is responsible for conducting financial analytics into a patient's overall financial responsibility as it relates to upcoming care within the HSA Healthcare System.
Responsibilities
- Interacts with patients to drive actions to secure payment for scheduled patients
- Increase net revenues by reducing bad debt from potential write-offs due to lack of patient collections and denials
- Leverage the interpretation of payor contracts as well as state and federal regulatory guidelines to maximize revenue realization
- Performs conflict resolution
- Executes time management and flexibility to meet work schedule demands
- Observes privacy, safety and security procedures and uses equipment and materials properly
- All other duties as assigned
Requirements
- Knowledge of health insurance and reimbursement/billing required
- Ability to comprehend payor responses (EDI); e.g., 271/272 transactions
- Excellent customer service skills
- Excellent communication skills (verbal and written)
- Analytical skills, e.g. competent math skills
- Basic knowledge of healthcare finance
- Promotes quality and demonstrates accuracy and thoroughness
- Competent utilizing Microsoft office, e.g. Excel, PowerPoint, and Word
- Familiarity and experience with Revenue cycle software, tools, and technologies
- Medical Terminology and working knowledge of Coding knowledge required
- Good judgment and problem-solving skills
- Ability to work independently and take initiative
- Ability to work with a high degree of confidentiality
- Ability to manage multiple tasks simultaneously and adjust to issues as needed in a dynamic work environment
- Proven ability and/or expressed willingness to work as part of a team
- Experience with patient collections, registration and/or scheduling
- Basic understanding of Revenue Cycle functions, flow, and operations strongly preferred
- Experience levels will also be a factor in lieu of educational requirements
- Cross trained in ALL registration areas - including ER registration
- Associates degree required
- Bachelor's degree (BA or BS) with emphasis in Business Administration and/or Healthcare preferred
Skills
Required
- Excellent customer service skills
- Basic knowledge of healthcare finance
- Good judgment and problem-solving skills
Preferred
- English/Spanish Bi-lingual