Customer Service Representative - State Farm Agent Team Member at Craig Dewhurst State Farm Insurance Agency in FL-St Augustine-32092
- Company: Craig Dewhurst State Farm Insurance Agency
- Location: FL-St Augustine-32092
- Posted: Sep 19, 2026
- Type: Full-time
- Salary: $40,000.00 - $50,000.00 per year
Overview
As a Customer Service Representative - State Farm Agent Team Member with Craig Dewhurst - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help…
Job description
- As a Customer Service Representative - State Farm Agent Team Member with Craig Dewhurst - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
- We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Requirements
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Skills
Required
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
Preferred
- Previous customer service experience
Benefits
- Paid birthday off
- License reimbursement
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Seeking Currently Licensed Applicants Only
About Craig Dewhurst State Farm Insurance Agency
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Craig Dewhurst - State Farm Agent may be the right fit for you! Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Health Insurance, and Renters Insurance. Our office is located in World Golf Village. Our office is open 9am-5pm. I have been a State Farm agent since 1991. I am a proud graduate of Florida State.