2027 Summer Internship - Systems/Business Analyst (NYC) at HarperCollins in US-NY-New York

Job description

• Are you eager to launch your career at the intersection of business and technology? You’ll play a vital role in shaping the way we deliver solutions across the organization. Working alongside experienced analysts and business leaders, you’ll gain hands-on exposure to real-world projects that drive efficiency, innovation, and growth. This role is perfect for someone who is detail-oriented, collaborative, and motivated to learn, while making a meaningful impact in a dynamic, evolving digital landscape.
• Learn by doing: Partner with senior analysts and stakeholders to understand how business requirements are identified, documented, and translated into solutions.
• Drive improvement: Support reviews of current processes and contribute fresh ideas for streamlining workflows and enhancing productivity.
• Build a strong foundation: Develop skills in creating documentation, analyzing data, and preparing insights that inform decision-making.

Responsibilities

• Collaborate with team members to gather and document business requirements, workflows, and user needs.
• Contribute to creating and maintaining business artifacts such as requirements documents, process maps, and user stories.
• Assist with analyzing data and preparing recommendations that highlight opportunities for improvement.
• Participate actively in project meetings—capturing notes, following up on action items, and ensuring progress is communicated clearly.
• Support testing and validation activities to confirm solutions meet business needs.
• Help prepare presentations, dashboards, and status updates to share insights and outcomes with stakeholders.
• Develop proficiency in industry-standard tools and methods (e.g., JIRA, Confluence, BABOK, Excel) through hands-on experience.

Requirements

• Candidates must be available to work in our NYC office from Monday – Thursday for a total of 28 hours per week, from June 7 – August 12, 2027. Compensation for this internship is $18 per hour.
• Candidates who are available to work in a full-time capacity in 2027 or 2028 are eligible for this internship; open to rising seniors, recent graduates, master’s students, or entry level candidates with up to 1 year of work experience.
• Applicants must be authorized to work in the United States.
• A resume and cover letter are required; applications without a cover letter will not be considered. Please address your cover letter to “Hiring Team.”
• Ideal candidates are either currently enrolled in or have recently graduated from an undergraduate or master’s program.
• A passion for books is highly valued!
• 0–2 years of experience in business analysis, project coordination, or a related field (internships, academic projects, or relevant coursework welcome).
• Strong analytical mindset with a keen eye for detail and natural curiosity for how processes work.
• Excellent verbal and written communication skills, with confidence in engaging diverse teams and stakeholders.
• Proactive learner who thrives in collaborative environments and is motivated to take on new challenges.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint); exposure to tools like JIRA or Confluence is a plus.

Skills

Required

• Detail-oriented
• Collaborative
• Motivated to learn
• Strong analytical mindset
• Proactive learner
• JIRA
• Confluence
• BABOK