Imaging Operations Coordinator I at Clairo in Philadelphia

Job description

• At Clario, a part of Thermo Fisher Scientific, we are committed to transforming lives by unlocking better evidence through advanced clinical trial imaging solutions. As an Imaging Operations Coordinator I, you will play a critical role in supporting imaging studies by ensuring the accurate receipt, processing, tracking, and management of clinical trial imaging data. This position offers an opportunity to contribute directly to the success of clinical research programs while working in a collaborative, fast-paced environment.

Responsibilities

• Process imaging and study-related data for assigned clinical trials.
• Review, track, monitor, and validate data received from clinical sites to ensure accuracy, completeness, and protocol compliance.
• Verify data transmittal documentation and confirm appropriate media and expected patient data are received.
• Enter, upload, and manage imaging data within study databases and perform image preparation activities.
• Identify, investigate, and escalate data discrepancies to appropriate study team members for resolution.
• Process web-submitted study data and maintain accurate study records.
• Communicate with internal study teams and clinical sites to obtain required information and resolve data-related inquiries.
• Ensure timely processing of study data and generation of site communications to support client satisfaction.
• Support departmental initiatives, prepare workflow documentation, and assist with troubleshooting operational issues.
• Maintain study databases, prepare and ship study materials, review departmental documentation, and perform other assigned operational activities.
• Read, understand, and adhere to organizational Standard Operating Procedures (SOPs) and quality standards.
• Participate in company-sponsored training and contribute to continuous process improvement initiatives.

Requirements

• High school diploma required; Associate’s or Bachelor’s degree in Bioscience, Computer Science, Information Technology, or a related field preferred.
• Availability to work on a hybrid basis from our offices located in Philadelphia.
• Minimum one year of experience working with computer hardware and software applications.
• Familiarity with PC-based systems and common business software, including email, word processing, spreadsheets, and databases.
• Experience navigating network environments, managing file structures, and transferring files and folders.
• Knowledge of clinical research, drug development, clinical trials processes, or pharmaceutical industry operations preferred.
• Strong attention to detail and commitment to producing accurate, high-quality work.
• Excellent verbal and written communication skills with the ability to collaborate effectively across teams.
• Strong organizational, documentation, and prioritization skills.
• Ability to work independently and within a team environment while adapting to changing priorities.
• Professional, positive, and customer-focused approach to work.
• Ability to perform computer-based work for extended periods and occasionally lift up to 50 lbs.
• Ability to travel up to 5% as business needs require.

Skills

Required

• PC-based systems
• Attention to detail
• Verbal and written communication
• Independent and team work
• Adaptability

Benefits

• Competitive compensation
• Medical, dental, and vision coverage
• Flexible and paid time off
• Employee assistance and wellness programs
• Life and disability insurance