BMW Client Advisor at Chapman BMW Chandler in Chandler, AZ
- Company: Chapman BMW Chandler
- Location: Chandler, AZ
- Posted: Sep 19, 2026
- Type: Full-time
- Experience: 4+ years
Overview
Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence.
Job description
- Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence.
- Our Chapman BMW Chandler team is currently seeking a BMW Client Advisor to join our luxury sales team. In this role, you will deliver an exceptional client experience by providing expert product knowledge, personalized recommendations, and a seamless purchasing process for BMW customers. This is an excellent opportunity for motivated professionals who value excellence, professionalism, and long-term client relationships within a luxury automotive environment.
Responsibilities
- Greet clients and identify needs to recommend suitable BMW vehicles
- Conduct professional vehicle demonstrations and accompany clients on test drives
- Educate customers on financing options, warranties, and the purchase process
- Stay current on BMW inventory, features, and automotive technology
- Negotiate deals and assist with sales and financing paperwork
- Deliver vehicles and ensure a high-quality customer experience
- Follow up after delivery to ensure customer satisfaction and building long-term relationships
- Generate leads through networking and business development activities
- Maintain accurate CRM records and consistent follow-up activity
Requirements
- Previous automotive sales experience required
- Luxury/high-line experience preferred
- Strong interpersonal and customer service skills with a client-first mindset
- Ability to build rapport, overcome objections, and close deals effectively
- Strong negotiation and communication skills
- Tech-savvy with ability to learn dealership systems and evolving vehicle technology
- Self-motivated, goal-oriented, and professional in all interactions
- Valid Arizona driver’s license with a clean driving record
- Ability to pass a background check and pre-employment drug screening
Skills
Required
- Previous automotive sales experience
Preferred
- Luxury/high-line experience
Benefits
- Medical, dental, and vision insurance
- 401(k) with company contributions
- Life insurance
- Paid time off and holidays
- Access to onsite nurse practitioners and wellness support
- Competitive Pay: Uncapped Commission
- Opportunities for career growth and advancement
- Supportive, team-oriented workplace
- Employee discounts and assistance programs
- Volunteer opportunities and employee engagement programs
- Closed on Sundays