Senior National Account Manager - Walmart at Conair LLC in Bentonville, AR

Job description

• The Senior National Account Manager (Sr. NAM) is responsible for leading the strategic business relationship with Walmart, driving profitable sales growth, market share expansion, and execution excellence across all channels. This role owns customer strategy, Joint Business Planning (JBP), assortment, pricing, promotions, forecasting, and cross-functional collaboration to achieve both customer and company objectives.
• The Sr. NAM serves as the primary commercial leader for the Walmart business and partners closely with Category Management, Supply Chain, Finance, Marketing, Replenishment, and Omni-Commerce teams to deliver sustainable growth.

Responsibilities

• Customer Leadership & Relationship Management
• Own and manage the Walmart business across assigned categories.
• Develop and maintain strong relationships with Walmart merchants, replenishment managers, category teams, and senior leadership.
• Lead Top-to-Top meetings, line reviews, and strategic business reviews.
• Represent the voice of the customer internally and advocate company priorities externally.
• Business Planning & Strategy
• Develop and execute annual Business Plans aligned with company goals and Walmart strategies.
• Deliver revenue, profit, share, and distribution objectives.
• Identify growth opportunities through assortment expansion, innovation launches, shopper insights, and omnichannel initiatives.
• Build long-term account strategies that support sustainable business growth.
• Financial & Trade Management
• Own account P&L performance and forecasting.
• Manage trade spending, promotional investments, and ROI analysis.
• Negotiate pricing, promotional events, and contractual agreements.
• Monitor profitability and develop corrective actions as needed.
• Category & Analytics
• Utilize Walmart data platforms including Scintilla, Retail Link, and syndicated data sources to identify opportunities and risks.
• Analyze sales trends, category performance, market share, and shopper behavior.
• Develop fact-based selling stories and recommendations.
• Cross-Functional Leadership
• Partner with Marketing, Supply Chain, Finance, Category Management, and Demand Planning teams.
• Support new product launches and item setup processes.
• Drive alignment between customer requirements and internal business objectives.
• Ensure inventory availability, forecast accuracy, and service level performance.

Requirements

• Required
• Bachelor's degree in Business, Marketing, Finance, or related field.
• 7-10+ years of sales, account management, or customer business development experience.
• 3-5+ years of direct Walmart account management experience.
• Demonstrated success managing large retail accounts and delivering revenue growth.
• Strong negotiation, presentation, and communication skills.
• Advanced proficiency in Microsoft Excel and PowerPoint.
• Experience within Consumer Packaged Goods (CPG) or branded consumer products.
• Knowledge of Walmart systems including Retail Link, Scintilla, and Supplier One.
• Experience with Joint Business Planning and Category Management.
• MBA or advanced business degree.

Skills

Required

• Microsoft Excel
• Microsoft PowerPoint

Benefits

• Comprehensive Medical/Dental/Vision plans
• Generous Paid Time Off Programs
• Life & Disability Insurance
• FSA/HSA/Dependent Care FSA
• Paid Parental Leave
• 401k and company match
• EAP & Employee Wellness Programs
• Volunteer Days Paid Time Off