Medical Coordinator - Commack Location at Memorial Sloan Kettering Cancer Center in Commack, NY

Job description

• Exciting Opportunity at MSK: Memorial Sloan Kettering Cancer Center (MSK) is hiring a compassionate and detail-oriented Medical Coordinator to join our patient care team. In this key role, you’ll help ensure a smooth, welcoming clinical experience for patients and families—from check-in to check-out – while working closely with our exceptional clinicians, nurses, and administrative teammates. Our Medical Coordinators are known for their empathy, organization, and commitment to patient-centered care, helping guide patients through each visit and supporting our care teams to deliver the best possible experience.
• Location: MSK Commack, 650 Commack Road, Commack, NY 11725
• Schedule: 10-hour shifts, 4 days/week, fully onsite. Hours vary between 6:00 am and 10:00 pm (Monday-Friday, occasional weekends). Schedules are provided one week in advance, and flexibility between shifts is expected.

Responsibilities

• Serve as the first point of contact for our patients in the outpatient clinic setting
• Support clinic operations through patient scheduling, registration, and flow management
• Provide hands-on assistance with preparing exam rooms, rooming patients, obtaining vital signs, and reviewing/updating allergies/pharmacy/medication lists as needed
• Facilitate timely and clear communication between patients, providers, and the team
• Maintain MSK’s standards for cleanliness, safety, and infection control are met
• Serve as an advocate for patient comfort, access, and satisfaction throughout the care journey

Requirements

• High School Diploma or equivalent required ​
• 1 year of relevant experience in a healthcare, clinical support, medical office, patient-facing or customer service role (e.g., medical office assistant, front desk, or retail setting) ​
• Ability to work onsite in a clinical environment, including performing basic clinical tasks such as taking vital signs
• Patient-Centered Care: Compassionate, emotionally intelligent, and culturally sensitive; skilled in supporting acutely ill patients in high-stress situations.
• Communication & Teamwork: Strong communicator with proven ability to collaborate across clinical and administrative teams; adaptable to changing environments.
• Organization & Efficiency: Highly organized and detail-oriented; excels in managing time, prioritizing tasks, and maintaining accurate documentation.
• Multitasking & Flexibility: Comfortable in fast-paced settings; able to manage multiple priorities with professionalism and a positive demeanor.
• Technical Skills: Proficient in EMR systems, Microsoft Office (Word, Excel), and email platforms; quick to learn new systems.
• Healthcare Commitment: Passionate about improving the patient experience and supporting high-quality clinical care through administrative excellence.

Skills

Required

• Compassionate
• emotionally intelligent
• culturally sensitive
• strong communicator
• adaptable
• highly organized
• detail-oriented
• professionalism
• positive demeanor
• passionate
• EMR systems
• Microsoft Office (Word, Excel)

Benefits

• FSLA Status: Non-Exempt