Lead TBM Financial Consultant at MetLife in Cary, United States

Job description

• Description and Requirements
• The Service Financials team within the Technology Business Management Office (TBMO) enables transparency and accountability in IT spending through a structured chargeback model tied to our Service Catalog. By aligning financials with industry-standard taxonomy and benchmarking practices, the team empowers business leaders to make informed, strategic decisions that maximize the value of IT investments.

Responsibilities

• Own and continuously improve the Technology Business Management (TBM) framework, including TBM taxonomy, service costing, chargeback, showback, and allocation models.
• Develop and maintain technology cost models that provide transparency into infrastructure, applications, cloud, and shared services costs.
• Lead annual planning, forecasting, and financial analysis activities, providing insights to support technology investment decisions.
• Analyze technology spending, cost drivers, consumption patterns, and service demand to identify optimization opportunities and improve cost efficiency.
• Support technology billing, allocations, reconciliations, variance analysis, and financial controls to ensure data accuracy and transparency.
• Deliver executive reporting, dashboards, KPIs, and recommendations that translate complex financial and technology data into actionable insights.
• Partner with Infrastructure, Application Development, Service Owners, Finance, and Technology leaders to align funding strategies, understand cost drivers, and improve business outcomes.
• Conduct benchmark to evaluate technology cost, service performance, and value delivery.
• Establish governance, documentation, and repeatable processes that support TBM reporting, planning, and financial management activities.
• Serve as a trusted advisor and TBM subject matter expert, helping stakeholders understand the relationship between technology spending, consumption, and business value.
• Drive continuous improvement and automation of TBM reporting, analytics, and financial processes.
• Promote best practices across TBM and financial management processes.

Requirements

• Bachelor's degree in finance, Accounting, Economics, Information Technology, Business, or related field.
• 7+ years of experience in Technology Business Management (TBM), IT Finance, Technology Financial Management (ITFM), FinOps, or related disciplines.
• Strong accounting, financial planning, forecasting, and reporting experience.
• Deep understanding of TBM taxonomy, service costing, allocations, chargeback/showback, and technology cost transparency (Apptio highly preferred).
• Experience analyzing technology infrastructure, cloud, application, and shared service costs.
• Strong analytical, problem-solving, and data reconciliation skills.
• Ability to communicate complex financial and technical concepts to both Finance and Technology leadership.
• Experience creating executive presentations, dashboards, and decision-support materials.
• Advanced Excel and PowerPoint skills.
• IBM Apptio experience (Cost Transparency, TBM Studio, Planning, BI, Cloudability).
• Experience with technology chargeback/showback, Bill of IT, service costing, or consumption-based allocation models.
• Experience with Power BI, Power Automate, or similar analytics tools.
• Knowledge of cloud financial management and FinOps practices.
• TBM Council certification, FinOps certification, CPA, CMA, MBA, or similar credentials.

Skills

Required

• Advanced Excel
• Advanced PowerPoint
• Financial planning
• Forecasting
• Reporting
• Accounting
• Data reconciliation
• Analytical skills
• Problem-solving
• Communication
• Executive presentations
• Dashboards

Preferred

• IBM Apptio
• Power BI
• Power Automate
• Cloud financial management
• FinOps practices

Benefits

• Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife’s U.S. benefits, please click here.
• The expected salary range for this position is $120,000 - $162,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.