Sr. Product Designer at Hatz AI in New York City

Job description

• Hatz AI is building the AI-native platform purpose-built for Managed Service Providers and the small businesses they serve, and we're looking for a Senior Product Designer to help make that platform feel as powerful as it is approachable. You'll join a small, high-output design team and work directly with product and engineering to own design across the full lifecycle: discovery, systems, and ship.
• This is a high-ownership role for a designer who thrives at the intersection of technical complexity and human clarity: someone who can look at an agentic workflow or an LLM-powered feature and figure out how to make it feel obvious to the people who actually need to use it. This position is a hybrid role based in NYC.

Responsibilities

• Lead end-to-end design for core product areas, from early-stage discovery and user flows through production-ready specs and QA, with a weekly release cadence in mind.
• Translate complex, AI-powered capabilities into interfaces that feel intuitive to non-technical MSP and SMB users.
• Prototype quickly with Claude or other tools to test direction before committing engineering time, then move into Figma to build production-ready, developer-ready specs.
• Contribute to the design system, building reusable components that scale as the product surface area grows, including closing gaps between what's in Figma and what ships.
• Drive your own user research: plan and conduct discovery sessions with MSPs and SMB customers, synthesize findings, and feed real user needs directly into the design process.
• Lead and contribute to our weekly design crit, presenting work in progress and iterating on fast feedback.
• Partner closely with engineering and product to move fast and ship with intention, contributing to prioritization and scoping, not just execution.
• QA your designs to ensure correct implementation.
• Stay current with how AI product patterns are evolving, evaluating new interaction models for agentic UX, conversational interfaces, and AI-assisted workflows.
• Contribute to and help define design process, tooling, and rituals as the team scales.

Requirements

• 5+ years of product or UX design experience, with a portfolio demonstrating strong craft, systems thinking, and shipped work across complex or technical products.
• A track record of making technically sophisticated products feel simple: you've designed for data-dense, workflow-driven, or AI-powered environments before.
• Fluency in Figma (component libraries, auto layout, prototyping) and comfort working in tools like Claude and v0 to move fast from concept to testable direction.
• Experience conducting and synthesizing user research to ground design decisions in real-world needs rather than assumptions.
• Strong cross-functional collaboration skills: you work directly with engineers and PMs, contribute to product conversations, and push back when it makes the work better.
• Clear, confident communication: you can present and defend design decisions to stakeholders at any level.
• Comfort in high-growth startup environments with frequent releases, shifting priorities, and a bias toward iteration over perfection.
• Hands-on experience designing AI-powered products (agentic workflows, LLM interfaces, RAG-driven features, or similar), from 0→1 or through meaningful growth stages.
• You've used AI tools or low-code environments to explore ideas quickly without waiting for engineering.
• Experience building or governing a design system used across multiple teams or product areas.
• Experience with design tokens, and translating Figma variables into code-level tokens so design and engineering stay in sync as the system scales.
• You have started shipping some of your own updates.

Skills

Required

• User research and synthesis
• Cross-functional collaboration
• Clear, confident communication

Preferred

• Building or governing design systems
• Shipping personal updates

Benefits

• Competitive salary and equity
• Comprehensive health, dental, and vision insurance; life and disability insurance, and 401(k) with match; equity.
• Hybrid schedule.
• Unlimited paid vacation.
• Opportunities for professional development and career growth.
• A collaborative and inclusive work environment.
• The salary range for this role is 130k-170k.