Sales/Marketing Coordinator at Sonesta International Hotels in Sonesta Northwest Atlanta, GA

Job description

• What this role is all about
• At Sonesta, our Sales & Marketing teams help bring the brand to life — building relationships, driving revenue, and creating excitement around our hotels, restaurants, meetings, and guest experiences. As the Sales & Marketing Coordinator, you’ll support the day-to-day coordination of sales, marketing, events, and commercial activities that help keep the hotel connected, visible, and growing.
• This role is perfect for someone who’s organized, creative, detail-oriented, and excited to grow their career in hospitality sales and marketing. You’ll support client communication, marketing initiatives, social content, reporting, events, sales coordination, and administrative operations across the commercial team.
• If you’re energetic, collaborative, and passionate about hospitality, branding, and relationship-building — we’d love to meet you.

Responsibilities

• What you’ll be doing
• Support daily sales and marketing operations including administrative coordination, client communication, reporting, and event support.
• Assist with business transient, group, catering, and corporate sales activities including proposals, contracts, site tours, and lead management.
• Coordinate marketing initiatives, promotional campaigns, social media support, email marketing, and hotel collateral updates.
• Maintain CRM systems, account records, sales activity tracking, pipeline updates, and revenue reporting accurately and efficiently.
• Support the planning and execution of hotel events, networking opportunities, client meetings, trade shows, and community partnerships.
• Assist with creating presentations, sales materials, marketing content, and client-facing communications aligned with brand standards.
• Partner closely with Revenue Management, Catering, Operations, and hotel leadership teams to support commercial initiatives and guest experiences.
• Monitor online listings, hotel promotions, local marketing opportunities, and brand visibility efforts.
• Respond to client inquiries, coordinate follow-up communication, and help support exceptional customer service throughout the sales process.
• Maintain organization of sales files, contracts, marketing assets, calendars, and operational systems.
• Help foster a collaborative, energetic, and guest-focused culture aligned with Sonesta’s People People philosophy.
• Any other duties as assigned.

Requirements

• Previous hospitality, hotel, sales, marketing, events, administrative, or customer service experience preferred.
• Strong communication, organizational, and interpersonal skills with a professional and positive attitude.
• Ability to multitask and manage multiple projects in a fast-paced hospitality environment.
• Experience using Microsoft Office, CRM systems, social media platforms, and marketing tools preferred.
• Strong attention to detail with excellent administrative and coordination skills.
• Creative mindset with an interest in branding, marketing, hospitality trends, and guest engagement.
• Ability to work collaboratively across departments and support both operational and commercial teams.
• Strong written communication and presentation skills preferred.
• Flexible availability including occasional evenings, weekends, networking events, and hotel functions as needed.
• A passion for hospitality, relationship-building, teamwork, marketing, and creating exceptional guest experiences.

Skills

Required

• Communication
• Organizational
• Interpersonal
• Multitasking
• Attention to detail
• Creativity
• Collaboration
• Flexibility
• Passion for hospitality
• Microsoft Office
• CRM systems
• Social media platforms

Benefits

• At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.
• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)
• Additional Perks & Employee Discounts
• How we reward you