Customer Service Representative at Norris Insurance Group in AL-Montgomery-36106
- Company: Norris Insurance Group
- Location: AL-Montgomery-36106
- Posted: Sep 19, 2026
- Type: Full-time
- Salary: $15.00 - $20.00 per hour
- Experience: 2+ years
Overview
Attention Job Seekers! Join Our Allstate Agency - Norris Insurance Group! We're thrilled to announce that our Mega Agency, representing Allstate Insurance, is expanding rapidly! We are currently seeking dynamic and motivated Customer Service Representative to join our team across three convenient lo…
Job description
- Attention Job Seekers! Join Our Allstate Agency - Norris Insurance Group!
- We're thrilled to announce that our Mega Agency, representing Allstate Insurance, is expanding rapidly! We are currently seeking dynamic and motivated Customer Service Representative to join our team across three convenient locations. This is an incredible opportunity to be part of an industry-leading company with a combined premium of a staggering $18 million dollars!
Responsibilities
- ● Establish customer relationships and follow up with customers, as needed.
- ● Answer phones/ incoming calls as well as making outbound calls
- ● Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Requirements
- ● 1 - 2 years of customer service experience
- ● Pleasant personality and dependable
- ● P&C insurance license is preferred
- ● Must be skilled in using computer programs and must be very comfortable with using any and all types of technology (Microsoft Office Suite, Excel, Word, etc)
- ● Excellent interpersonal skills and communication skills - written, verbal and listening
- ● People-oriented, organized and able to work independently as well as with the team.
- ● Ability to multitask
Skills
Required
- Ability to multitask
Preferred
- P&C insurance license
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Health insurance
- Paid time off
- Wellness resources
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Compensation: $15.00 - $20.00 per hour
About Norris Insurance Group
Unlimited Earning Potential: At our Agency, we believe in rewarding your hard work! With our competitive compensation package, you'll have the opportunity to earn a substantial income and unlock limitless financial growth. Strong Industry Presence: Allstate Insurance is a renowned name in the insurance industry, and our Agency proudly represents their trusted brand. Joining our team means becoming part of a well-established company with a solid reputation and a loyal customer base. Comprehensive Training and Support: We understand that starting a new role can be challenging. That's why we provide comprehensive training and ongoing support to help you succeed. Whether you're a seasoned professional or new to the industry, we'll equip you with the knowledge and resources needed to excel. Collaborative Team Environment: We foster a positive and collaborative team culture where everyone's contribution is valued. You'll work alongside talented individuals who are passionate about what they do, creating a supportive and motivating environment.