Account Manager at Cosmetic Solutions in Boca Raton, FL

Job description

• If you want to be engaged, make a difference and move the needle, read on! If you are upbeat, dynamic, high energy, organized, can take initiative and have a passion for customer support, operation excellence, and a bit of sales, this is your opportunity to join the team of an award-winning company. Beauty Industry and/or Manufacturing Experience is a plus!
• Must be able to work to achieve optimum customer service, revenue, and long-term account goals that align with company goals while maintaining a satisfying lifetime relationship with the client.
• The Account Executive will process sales orders with existing clients
• The Account Executive will handle the business relationships for major accounts and the company and must be detail-oriented and motivated.

Responsibilities

• Exceed sales order goals and expectations for mutually agreed client quotas
• Manage, renew, and renegotiate terms with existing clients
• Review and prepare RFPs
• Meet strict deadlines and respond in a timely and professional manner
• Arrange meetings with potential clients to discuss their needs
• Address any necessary issues with potential clients before contracts are signed
• Work as a partner to help clients reach their goals through superior customer service
• Present client ideas, information, and needs to other departments, including the marketing team, the creative team, project managers; present information in any relevant meeting or review
• Manage the account GP margins and budget
• Ensure all process timelines are met and up-to-date
• Maintain good client relationships while building new client relationships

Requirements

• Provide superior customer service to exceed customer expectations
• Able to work in a fast-paced environment with a very positive attitude
• Persuasive and unafraid to negotiate; has good business sense
• Up-to-date on the latest industry trends; able to articulate trends and potential clearly and confidently
• Possesses excellent interpersonal and customer service skills
• Able to multi-task while efficiently managing priorities
• Excellent written and verbal communication skills
• Pays strict attention to detail
• Minimum of three years related experience in sales, management, or relevant role in the industry
• Superior computer skills; proficient in Microsoft Office Suite; knowledge of Salesforce or other programs a plus
• Bachelor’s degree in business or related field; or equivalent experience required

Skills

Required

• Pays strict attention to detail