Product Analyst at Liberty Software in Southlake, TX

Job description

• Turn pharmacy needs into better software!
• At Liberty Software, we proudly partner with client pharmacies across the country, helping them support their patients with powerful, user-friendly software. We're excited to grow our team by hiring a Product Analyst who will partner with a Product Owner to evaluate product capabilities and needs, gather and document requirements, design features, and support sprint execution throughout the product development lifecycle.

Responsibilities

• Gather, clarify, and document business and functional requirements from stakeholders across the organization
• Write clear, well-structured user stories with defined acceptance criteria
• Translate business needs into detailed specifications, functional designs, and product workflows
• Collaborate with development, QA, and cross-functional teams throughout the design process
• Assist in sprint planning and agile ceremonies to ensure timely delivery of product features
• Support user acceptance testing by validating that delivered features meet documented requirements
• Support beta customer programs by capturing feedback and organizing it into actionable items
• Analyze product data and usage metrics to identify gaps and recommend improvements
• Present findings and recommendations to product management and development teams

Requirements

• Bachelor’s degree in Business, Computer Science, information Systems, or related field preferred
• 2 (two) or more years in a product, business analysis, or pharmacy operations role; prior product analyst experience is preferred; relevant software or pharmacy industry experience will also be considered
• Familiarity with pharmacy software and healthcare systems is highly desirable
• Retail pharmacy experience as a technician or pharmacist is a strong plus
• Strong analytical skills with excellent attention to detail
• Proficiency with excel and comfort working with date; SQL experience is a strong plus
• Understanding of agile development methodologies and software development processes, including experience writing user stories and acceptance criteria
• Experience with agile tools like Jira or similar platforms
• Excellent communication skills, both written and verbal, with the ability to document complex information clearly
• Strong interpersonal skills and the ability to collaborate across departments
• Ability to learn a complex clinical domain quickly

Skills

Preferred

• SQL experience is a strong plus

Benefits

• 100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost
• Family coverage available with Liberty contributing 50% of the premium
• Fully vested 401(k) with employer match
• Employer contributions to Health Savings Accounts (HSA)
• Generous paid time off and paid holidays
• Tuition reimbursement and continuing education support
• Adoption expense reimbursement
• Dependent Care Flexible Spending Account (FSA) for tax savings on childcare
• Confidential counseling resources for mental health, financial planning, and more, via Optum EAP
• Fully stocked breakroom