Part-Time Retail Sales Associate (Evening and Weekend Availability Needed!) at Lakeshore Learning Materials in Beachwood, OH, United States

Job description

• As part of our retail team, you get to be the heartbeat of the company and provide our customers with an unforgettable experience—all in a fast-paced, fast-changing environment that allows you to showcase your people skills and develop operational expertise.
• Providing great customer service isn’t just a goal—it’s the essence of who we are. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit.

Responsibilities

• Greet and assist customers promptly and courteously
• Maintain product knowledge to assist customers effectively
• Resolve customer issues or escalate as needed
• Preferred experience with customer outreach and driving customer loyalty through brand awareness initiatives
• Building Service Standards (Sales and Merchandising)
• Maintain overall store cleanliness, ensuring all areas, including the salesfloor, stockroom and common areas are tidy and presentable
• Replenish stock and manage inventory on the sales floor
• Support the meeting of store and team sales targets while also increasing customer loyalty
• Assist with merchandising and store displays
• Process transactions accurately and efficiently
• Operational Excellence and Team Support
• Participate in training programs and staff meetings
• Assist in providing peer training and support to new team members
• Seek feedback and actively engage in personal development

Requirements

• Previous retail experience a plus
• Ability to work part-time, flexible schedule, including nights and weekends
• Knowledge of cash register/POS systems a plus

Skills

Required

• Customer service
• Cash register/POS systems (a plus)

Preferred

• Previous retail experience

Benefits

• And here’s our end of the bargain!
• Hourly: $13/hr starting base pay
• Generous employee discount
• At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.
• We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you.
• To learn more about Lakeshore, visit www.lakeshorelearning.com/careers