Supervisor, Operations at Road Runner in Commerce CA
- Company: Road Runner
- Location: Commerce CA
- Posted: Sep 19, 2026
- Type: Full-time
- Salary: $70,304 – $78,000 base salary
- Experience: 2+ years
Overview
The Operations Supervisor is a critical execution leader within the service center, ensuring daily dock, freight, and operational activities run with precision, safety, and financial discipline. This role exists to translate network strategy into real-world execution—balancing throughput, cost contr…
Job description
- The Operations Supervisor is a critical execution leader within the service center, ensuring daily dock, freight, and operational activities run with precision, safety, and financial discipline. This role exists to translate network strategy into real-world execution—balancing throughput, cost control, service quality, and compliance in a fast-paced LTL environment.
- As Roadrunner continues to scale its Smart Network™, this position plays a key role in protecting shipment integrity, optimizing load flow, and maintaining operational consistency across linehaul and local delivery functions. Success in this role means running a clean, compliant, and high-performing dock, delivering reliable service outcomes, and contributing directly to terminal profitability and network efficiency.
Responsibilities
- Oversee daily dock operations including load planning, freight handling, and linehaul coordination
- Ensure freight is processed accurately with proper routing, documentation, and data entry
- Maintain high standards for load quality, minimizing damages, OS&D incidents, and rehandling
- Step into operational roles—including forklift operations—when needed to maintain continuity
- Monitor daily operating costs and identify opportunities to improve efficiency and margin performance
- Support budget attainment through effective labor utilization, contractor coordination, and workflow management
- Ensure billing, rating, payroll, and administrative processes are completed accurately and on time
- Maintain a safe and compliant work environment aligned with DOT, OSHA, and hazardous materials standards
- Support contractor compliance including equipment standards, qualification requirements, and operational procedures
- Enforce freight security protocols and ensure adherence to company and regulatory policies
- Supervise, coach, and direct service center personnel with clear expectations and accountability
- Provide real-time feedback, performance management, and development support
- Foster a culture of ownership, teamwork, and operational excellence through visible leadership
- Partner with linehaul contractors, drivers, and internal teams to ensure seamless freight movement
- Communicate effectively with corporate teams, customers, and external partners
- Resolve operational issues quickly, applying sound judgment in dynamic, variable conditions
Requirements
- Bachelor’s degree or 1–2 years of relevant operations or logistics experience (or equivalent combination)
- Experience in transportation, LTL, warehouse, or service center operations preferred
- Demonstrated ability to supervise, train, and evaluate team members
- Strong working knowledge of safety protocols, compliance standards, and hazardous materials handling (Hazmat certification preferred)
- Forklift certification (or ability to obtain)
- Solid analytical and mathematical skills with the ability to interpret operational and financial data
- Proficiency in PC applications (email, spreadsheets, database systems); AS/400 experience preferred
- Effective written and verbal communication skills with the ability to engage across all levels of the organization
- Proven ability to prioritize, delegate, and manage multiple tasks in a fast-paced environment
- Strong problem-solving capability in situations with limited standardization
Skills
Required
- Supervision and team leadership
- Analytical and mathematical skills
- Prioritization and delegation
- Problem-solving
Preferred
- Hazmat certification
- AS/400 experience
Benefits
- Pay: $70,304 – $78,000 base salary
- Location: Onsite | Commerce, CA
- Benefits: Full benefits package including medical, dental, vision, 401(k), and paid time off
About Road Runner
Roadrunner is for ambitious, smart people who excel at execution over talking about it, and who would rather invent the next standard in freight than accept the status quo. We are looking for the Best of the Best. Action driven leaders who want to be part of real change and help design the future of LTL in the U.S. This is a place where high performers can grow, influence outcomes, and make an impact while working directly with executives and smart people from across industries. We bring a winner mindset. We take ownership, raise the bar, and measure ourselves by results. We Run Safe. We Run Smart. We Run Together. These principles create an environment of high standards, clear ownership, and direct collaboration. We trust data over intuition, move with urgency, and hold each other accountable because winning requires it. Roadrunner exists to prove that LTL can be better than the industry has settled for. To be the best means we need to think bigger, look outside the box, and question every assumption: too many handoffs, limited visibility, and the quiet belief that “this is just how it works.” We rejected that story. We built a proprietary Smart Network™ for direct, long haul, metro to metro service that delivers fewer touches, faster transit, real time visibility, and genuine accountability. We are the most tech forward company in LTL, and we are not finished widening the gap. The foundation is already strong. Recognized as one of Built In Chicago’s Best Large Places to Work. Earning top marks for improvement, quality, and service. The real opportunity is still ahead: helping invent what comes next. If you want to be evaluated among the Best of the Best and help set the new standard in LTL, we should talk. Roadrunner is for ambitious, smart people who excel at execution over talking about it, and who would rather invent the next standard in freight than accept the status quo. We are looking for the Best of the Best. Action driven leaders who want to be part of real change and help design the future of LTL in the U.S. This is a place where high performers can grow, influence outcomes, and make an impact while working directly with executives and smart people from across industries. We bring a winner mindset. We take ownership, raise the bar, and measure ourselves by results. We Run Safe. We Run Smart. We Run Together. These principles create an environment of high standards, clear ownership, and direct collaboration. We trust data over intuition, move with urgency, and hold each other accountable because winning requires it. Roadrunner exists to prove that LTL can be better than the industry has settled for. To be the best means we need to think bigger, look outside the box, and question every assumption: too many handoffs, limited visibility, and the quiet belief that “this is just how it works.” We rejected that story. We built a proprietary Smart Network™ for direct, long haul, metro to metro service that delivers fewer touches, faster transit, real time visibility, and genuine accountability. We are the most tech forward company in LTL, and we are not finished widening the gap. The foundation is already strong. Recognized as one of Built In Chicago’s Best Large Places to Work. Earning top marks for improvement, quality, and service. The real opportunity is still ahead: helping invent what comes next. If you want to be evaluated among the Best of the Best and help set the new standard in LTL, we should talk.