Alliances Operations Manager at Nasuni in Remote - United States

Job description

• Nasuni's Microsoft relationship is a strategic growth engine spanning build-with, market-with, and sell-with motions. The Alliances Operations Manager, Microsoft owns the operational infrastructure that allows that partnership to scale—from Microsoft investment programs and Marketplace transactions to co-sell workflows, data quality, performance reporting, and executive operating cadence.
• This is a hands-on role for someone who combines exceptional operational discipline with commercial judgment. You will independently manage high-detail workflows involving Microsoft, Sales, Finance, Marketing, Deal Desk, and other internal stakeholders while identifying opportunities to make those processes faster, more reliable, and easier to scale.
• Success means partner funding is captured and used effectively, Marketplace transactions progress efficiently, co-sell data is accurate, executives have trusted performance visibility, and the partnership team spends more time driving growth and less time navigating operational friction.
• This role is well suited to someone who enjoys owning complex processes and making them work better. It is not designed as a relationship-only alliance role or a people-management position.
• You will independently own a defined but business-critical Microsoft partnership operations function, resolve issues across multiple teams, and make day-to-day operating decisions within established commercial and compliance requirements.
• The role combines approximately 75% execution and operational optimization with 25% planning, analysis, and stakeholder influence. You will partner closely with senior stakeholders but will not own overall Microsoft alliance strategy.

Responsibilities

• Microsoft investment and funding programs
• Own the operational lifecycle for Microsoft partner investment programs, including planning, submissions, approvals, claims, reconciliation, documentation, and utilization tracking.
• Improve year-over-year capture and utilization of eligible Microsoft funding.
• Maintain accurate, audit-ready records and ensure deadlines, evidence requirements, and program rules are met.
• Connect funded activity to pipeline, revenue, and measurable partnership outcomes.
• Identify process gaps and implement scalable controls, templates, and operating routines.
• Microsoft Marketplace
• Manage operational readiness for Nasuni's Microsoft Marketplace business, including listing administration and private-offer coordination.
• Partner with Sales and Deal Desk to move Marketplace opportunities from offer creation through transaction completion.
• Diagnose and escalate transaction issues while keeping internal teams informed of status, dependencies, and next actions.
• Track Marketplace volume, cycle time, and commercial performance.
• Co-sell and partner operations
• Maintain accurate deal registration, Azure Consumption Revenue-related workflows, co-sell activity, and other required Microsoft partner-system data.
• Protect data quality and pipeline hygiene across Microsoft and Nasuni systems.
• Monitor relevant Microsoft partner-program requirements and coordinate actions needed to maintain compliance and standing.
• Build repeatable processes that reduce manual work and operational risk.
• Reporting and executive cadence
• Build scorecards, dashboards, and QBR/MBR materials covering funding, Marketplace, co-sell, pipeline, and related partnership KPIs.
• Translate detailed operational data into concise insights, risks, decisions, and follow-up actions for leadership.
• Coordinate inputs across internal stakeholders and external resources to maintain a consistent operating cadence.
• AI-enabled operational improvement
• Use AI and automation tools appropriately to accelerate analysis, reconciliation, reporting, process documentation, and workflow improvement.
• Validate AI-generated outputs against trusted business and partner data before they influence reporting or decisions.
• Identify repetitive work suitable for automation while applying appropriate judgment around confidential, financial, partner, and customer information.

Requirements

• Must-Have
• 5+ years of professional experience with at least 3 years in partner operations, cloud alliances, channel programs, revenue operations, or a closely related discipline.
• Hands-on experience operating within the Microsoft partner ecosystem.
• Direct ownership of partner funding, investment, Marketplace, co-sell, or comparable cloud-partner operational programs.
• Demonstrated ability to manage detailed, deadline-driven workflows with financial or commercial implications.
• Experience working across Sales, Finance, Marketing, Deal Desk, Operations, or similar functions.
• Ability to produce accurate executive-ready dashboards, scorecards, and business reviews.
• Strong analytical, organizational, written, and verbal communication skills.
• Practical experience using AI-enabled or automation tools to improve business workflows, with clear validation before outputs are used.
• 5–8+ years total professional experience
• 3+ years in alliance, partner, channel, or related commercial operations
• Meaningful hands-on experience with Microsoft or another major cloud ecosystem
• Equivalent experience and demonstrated scope matter more than an exact year count.
• Direct experience with Microsoft Marketplace private offers, Microsoft co-sell processes, partner investment programs, or Partner Center.
• Experience connecting partner program activity to pipeline, consumption, bookings, or revenue outcomes.
• Experience in a high-growth SaaS, cloud infrastructure, cybersecurity, or enterprise software company.
• Experience with CRM, BI, workflow automation, or partner-management platforms.
• Operational experience across Microsoft plus AWS, Google Cloud, or another hyperscaler ecosystem.
• Experience designing a repeatable alliance-operations process rather than simply administering an existing one.
• Evidence of reducing transaction time, improving funding utilization, increasing data accuracy, or automating significant manual work.

Skills

Required

• Operational discipline
• Commercial judgment
• Analytical skills
• Organizational skills
• Written communication
• Verbal communication
• AI-enabled or automation tools
• Validation of AI-generated outputs

Preferred

• Microsoft Marketplace private offers
• Microsoft co-sell processes
• Partner investment programs
• Partner Center
• CRM
• BI
• Workflow automation
• Partner-management platforms

Benefits

• As part of our commitment to your well-being, we are pleased to offer comprehensive benefits packages to employees across the US. Benefits packages generally include:
• • Best in class employee onboarding and training
• • "Take What You Need” paid time off policy
• • Comprehensive health, dental and vision plans
• • Company-paid life and disability insurance
• • 401(k) and Roth IRA retirement plan
• • Generous employee referral bonuses
• • Flexible remote work policy
• • 10 Paid Holidays
• • Wide array of wellbeing offerings
• • Pre-tax savings accounts with company contributions
• • Great team culture and social activities
• • Collaborative workspaces
• • Free on-site fitness centers and stocked kitchens in select office locations
• • Professional development resources
• In accordance with U.S. pay transparency laws, Nasuni is committed to providing visibility into compensation for all U.S.-based roles. Click HERE to view our compensation ranges by job grade. Actual compensation will be based on a variety of factors, including a candidate’s experience, skills, education, and work location.