Operations Manager (70309762) at SodexoCanadaLtd in Vancouver, BC, Canada

Job description

• Job Description

Responsibilities

• In your new role, you will lead your team through a strong safety culture to deliver excellence to our client, a large retail food service operation. This role will require your strong business acumen, client/customer service skills and culinary expertise.
• Responsible for successfully coordinating and directing retail food service operations for the site
• You have managed a branded food concept as a strong asset to your skills (Coffee Shop Brands)
• Direct daily operations including working with the executive chef on menus and promotions, purchasing/ordering, inventory, scheduling
• Manage financials for the retail program including labour cost, food cost, inventory, equipment and materials
• Supervise, mentor, and monitor supervisors and evaluate performance to ensure a high level of productivity and the best use of team member capabilities
• Ensure that the annual retail objectives are achieved
• Maintain operating standards and implement quality improvements
• Promote and assist in the marketing of the retail program
• Constant analysis of the retail performance; identifying efficiencies and areas of opportunity
• Ensure compliance of all Company and Client standards and Provincial/Federal Legislation
• Ensure compliance to all Food Safety and Physical Safety Policies and Procedures

Requirements

• Minimum 5 years’ experience in a busy retail environment In a management role, multiple offerings an asset.
• Ability not only to lead the team to deliver on an innovative and high food service program, but also to lead and inspire your team to look for ways to improve on what we already do to ensure we are exceeding the students’ expectations.
• Experience in running and evaluating successful promotions
• Ability to work under pressure in a fast paced, team-centric and safety driven environment
• Proven organizational skills and strong computer/technology capabilities including Microsoft Office use and Social Media
• Exceptional communication and interpersonal skills to effectively communicate with customers, clients and staff
• Ability to work, problem solve and provide solutions independently
• Genuine desire to provide customer service experiences beyond expectations
• A passion for food, people and service excellence
• A genuine desire to grow and learn

Skills

Required

• A genuine desire to grow and learn

Preferred

• Strong business acumen
• Client/customer service skills
• Culinary expertise

Benefits

• Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:
• Flexible work environment
• Competitive compensation & great employee benefits
• Training and development programs
• Countless opportunities for growth
• Corporate responsibility & sustainability
• An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here
• And so much more!